Beth Schultz

'Love This Place,' Hate This Review

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kq4ym
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Re: Review or Not to Review and Amazon Bias
kq4ym   12/28/2012 6:23:49 AM
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I tend to read online reviews of all sorts, although with a sceptical view. Knowing there's going to be some fake stuff there, it's still a good bet that most reviews will be authentic nonetheless.

Even though picking a place or brand randomly at a particular price level may just lead to similar satisfaction, there's just something psychologically helpful to get someone else's take on something I'm about to purchase.

Lyndon_Henry
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Re: Review or Not to Review and Amazon Bias
Lyndon_Henry   12/20/2012 10:32:26 PM
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..

Rbaz writes


Kicheko, I am with you on seeking multiple sources for reviews even if you tend to give greater weight on one. Sometimes a questionable review will raise a valid point tthat you had not considered. So all info is to be looked at and balanced for the best evaluation.


 

First, I very rarely read hotel reviews because by intrepid longtime colleague underwrites and manages our travel to public transportation gatherings.  But this discussion is relevant to reviews on other items, services, etc., which I do try to evaluate.

So, in that context, I generally share Rbaz's approach.  It should be noted that "review stuffing" by companies has recently been fingered by the media (and maybe government authorities?) as a practice starting to proliferate, so one must be cautious.  I try to use some savvy in assessing the validity of reviews — for example, looking for a review that points out drawbacks as well as advantages.

 

Maryam@Impact
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With a grain of judgement
Maryam@Impact   12/20/2012 12:31:42 PM
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I do read online review and sometimes they are accurate sometimes not. I do however try to review them holistically to get the overall perspective rather than a few outliers after all we all have different expectations.

rbaz
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Re: Review or Not to Review and Amazon Bias
rbaz   12/18/2012 1:02:30 PM
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Noreen, I do agree too much info can lead to overload, so triage is key.

Alexis
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Re: Review or Not to Review and Amazon Bias
Alexis   12/18/2012 7:46:44 AM
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I've seen far too many reviews that look like they were entered by friends and family members

Noreen Seebacher
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Re: Review or Not to Review and Amazon Bias
Noreen Seebacher   12/18/2012 7:39:42 AM
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Too much information can be as bad as too little.

rbaz
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Re: Review or Not to Review and Amazon Bias
rbaz   12/17/2012 1:33:08 PM
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Kicheko, I am with you on seeking multiple sources for reviews even if you tend to give greater weight on one. Sometimes a questionable review will raise a valid point tthat you had not considered. So all info is to be looked at and balanced for the best evaluation.

Noreen Seebacher
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Re: Review or Not to Review and Amazon Bias
Noreen Seebacher   12/17/2012 1:15:42 PM
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Then you have to filter out all the bad reviews from people who gave a poor rating to a product they didn't take the time to figure out how to use properly.

kicheko
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Re: Review or Not to Review and Amazon Bias
kicheko   12/17/2012 8:59:15 AM
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True that Amazon reviews may actually be a lot more neutral and trustworthier. Generally, i'll read all reviews i can find then i also google for critics. If reviews are limited i don't consider them but if they are many then the variance in opinion will tell me whether to believe them or not. Still i'd rather read them on neutral forums not owned by the product provider.

Noreen Seebacher
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Re: Review or Not to Review and Amazon Bias
Noreen Seebacher   12/17/2012 7:46:49 AM
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Ugh! They are the worst. As if the shipper had a thing to do with the quality of the product

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