Beth Schultz

Humana Sees Big Benefits in Analytics

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BethSchultz
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Re: Kudos
BethSchultz   5/15/2013 9:39:05 AM
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Yep! Another great example is UPS, which we've explored in depth in our latest Dashboard feature: Inside Analytics: UPS Delivers the Goods

kq4ym
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Data Doctor
Re: Kudos
kq4ym   5/15/2013 9:30:03 AM
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It should only help to improve healthcare, and I hope it helps to brings down costs as well. I wonder if there's some bigger incentives at work, via government grants or allowable expenses to charge some agency to recover the costs of improving analytics at hospitals. In that case, we should see a lot of healthcare companies actively moving forward.

BethSchultz
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Re: Kudos
BethSchultz   5/15/2013 8:38:06 AM
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@SethBreedlove -- agreed. Humana definitely goes above and beyond with its BI Competency Center. Barth-Thacker says that's indicative of the company culture overall, with Humana rated as a company that has one of the most engaged workforces. "There's a lot of love for the company and what we do, and that comes through in how we do our work," she told me. "It really shows how far beyond what you think the box looks like that we like to go. We saw a need that was this big. Then we we saw more needs, and said, 'How can we add to this repertoire in a way that's really going to help the company move forward with analytics." And, enter Humanalytics, the Sharepoint portal she talks about in her video.

 

Phoenix
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Re: Kudos
Phoenix   5/14/2013 8:33:11 PM
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I like the way this promotes team work and data sharing. The information one person has now gets shared with all the other relavent people through the program. The biggest problem companies have is a lack of data sharing and communication. This offers the necessary means and the platform to share data from all over the company. And it also gets processed to make sense of it. They also focus on building awareness through training.

SethBreedlove
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Re: Kudos
SethBreedlove   5/14/2013 8:01:02 PM
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It sounds like Humana may be a blueprint for other companies to follow. It is so important to have everyone on board with analytics and for people to realize how they contribute to it.  Even the best employees can be crippled analytically with out the sharing and support of the whole company. 

michaeljackson
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Kudos
michaeljackson   5/14/2013 5:56:14 PM
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to Humana for understanding that progress is the way to success!

BethSchultz
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Re: Interesting use of Analytics.
BethSchultz   5/14/2013 4:23:27 PM
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@tomsg, Barth-Thacker said she's been with Humana for almost a decade, in various roles. Here's what she said about the company's history with analytics: "I've always seen an aspiration to have the data and a want to use the data right. The difference is now we're understanding it's a business imperative. Where it had been a really nice to have now it's a have to have in order to make it work."

 

tomsg
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Interesting use of Analytics.
tomsg   5/14/2013 1:03:03 PM
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I had no idea that Humana was this far along in using analytics to improve its business. I don't know of anyone else with such a comprehensive policy or implementation. This is an example for others to follow.

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