Beth Schultz

See Boxy Brown Van, Think Analytical Innovator

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Ariella
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Re: I had no idea
Ariella   5/21/2013 11:14:01 AM
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@Beth yes, the graphic was posted in 2011, and the figures are from 2009, so likely a 2010 report was used.

Noreen Seebacher
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Re: I had no idea
Noreen Seebacher   5/21/2013 11:12:16 AM
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UPS and FedEx run in entirely different business models. This may affect their operations and the use of Analytics too. For instance, FedEx Ground runs its package delivery service on an independent contractor model - UPS workers are employees. The point is they are very differently run companies.

BethSchultz
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Re: I had no idea
BethSchultz   5/21/2013 9:29:48 AM
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I did a quick search and couldn't find one, but did come across this infographic comparing various data points on the two companies' delivery networks: Battle Royale: Fedex vs. UPS. (Note, I don't see a data, except for a reference to 2009 revenue, so this could be a few years old.)

Noreen Seebacher
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Re: I had no idea
Noreen Seebacher   5/20/2013 7:41:57 PM
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USPS doesn't even know what it is. Can you define a semi-independent federal agency?

SethBreedlove
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Re: I had no idea
SethBreedlove   5/20/2013 5:35:47 PM
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@ Ariella -  The culture at the United States Post Office is much more blah than at U.P.S.   Once I set something with delivery confirmation since I needed a record of the shipment.  I know the shipment arrived through the customer, but I never got my tracking confirmation. No help at all.  

At UPS, at least they will actually try to help you.  

Noreen Seebacher
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Re: I had no idea
Noreen Seebacher   5/20/2013 4:07:49 PM
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Yes Ariella! Everybody has to have something bigger and better than the next company...

Ariella
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Re: I had no idea
Ariella   5/20/2013 11:19:53 AM
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@Noreen I take it the term "epic data" is needed to distinguish it from the standard "big data" that everyone else has. Thanks for the insight.

Noreen Seebacher
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Re: I had no idea
Noreen Seebacher   5/20/2013 11:12:40 AM
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Last fall, FedEX CIO Robert Carter spoke at the IT Expo in Austin. He noted that FedEx was doing things like attaching digital information in the form of sensors inside its packages to together the digital and physical worlds to expand its customer service and its business.

As FedEx has grown, the backend infrastructure to support the organization has adapted accordingly, with FedEx using gear form Teradata and Greenplum to handle today's data warehousing and analytics. Carter didn't say how much data the company generates a day, but noted that it has exabytes and exabytes of data that it generates from the 9 million shipments it averages daily. His so-called "epic data" is then kept and stored indefinitely.

Ariella
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Re: I had no idea
Ariella   5/20/2013 10:58:21 AM
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@Beth yes, I wonder if anyone has done a comparison.

BethSchultz
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Re: I had no idea
BethSchultz   5/20/2013 10:50:25 AM
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It'd be interesting to compare the analytics FedEx applies to route optimization to what UPS uses! 

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