Beth Schultz

Canada Post Delivers on Data Governance

NO RATINGS
View Comments: Newest First | Oldest First | Threaded View
kq4ym
User Rank
Data Doctor
Re: Canada Post setting a benchmark
kq4ym   5/14/2014 12:04:32 PM
NO RATINGS
Yes, it would be interesting to see all the governmental and quasi-government bodies get aboard and follow Canada Post. Wonder if there could even be some sort of collaboration on data governance issues which might be possible.

BethSchultz
User Rank
Blogger
Re: Canada Post setting a benchmark
BethSchultz   5/13/2014 9:56:19 AM
NO RATINGS
Then who knows, Lyndon -- perhaps Canada Post took some lessons from Amtrak. ;-)

Seriously, though, I do think it's good and helpful for organizations to share their experiences on data governance. There's a lot of learning to be done here, for effective implementation.

 

Phoenix
User Rank
Data Doctor
Re: Canada Post setting a benchmark
Phoenix   5/12/2014 11:17:02 PM
NO RATINGS
This effort shows that it is possible to implement a good data analytics program even for a larger organization. It is going to be difficult to get everything right at once but it looks like they have done a good job so far.

Lyndon_Henry
User Rank
Blogger
Re: Canada Post setting a benchmark
Lyndon_Henry   5/12/2014 10:02:30 PM
NO RATINGS
..

Beth asks


As for Amtrak, I don't know anything about its data governance or lack thereof. What makes you say it's not so good?


 

For clarification, I don't know how good Amtrak's data governance is. I'll try to find out, but it's not something that usually pops up in the meetings I'm involved in. Interesting issue, though.

Basically I was impressed by the Canada Post program, and just wondered if Amtrak was learning anything from it.

 

BethSchultz
User Rank
Blogger
Re: Canada Post setting a benchmark
BethSchultz   5/12/2014 3:43:52 PM
NO RATINGS
It has been a year since the Office of Inspector General took the USPS data governance program to task, so I do wonder what, if any changes have resulted. The USPS did say at the time that it would follow recommended best-practices and begin "establishing a formal, enterprise-wide data governance program." But it sounds like it had a lot of work to do. The report was pretty harsh: 

"Our report found numerous shortcomings in the management of this critical data. Notably, the Postal Service defined a structure for a data governance program in 2003, but full roles and responsibilities were not uniformly adopted across the enterprise. We also identified limitations in the Postal Service's data governance program that placed the organization at risk for potential vulnerabilities in data quality, availability, and integrity, which could cause inefficient operations, disruptions in service, and fraud. These limitations included an inconsistent corporate-wide data strategy, unreliable and inaccurate data, data inconsistencies within the Enterprise Data Warehouse, insufficient IT security measures, and difficulties with accessing and sharing data."

As for Amtrak, I don't know anything about its data governance or lack thereof. What makes you say it's not so good?

Lyndon_Henry
User Rank
Blogger
Canada Post setting a benchmark
Lyndon_Henry   5/12/2014 3:29:14 PM
NO RATINGS
..

Sounds to me like Canada Post has been setting a benchmark for effective governance of data in a large public (or quasi-public) enterprise. Wonder if USPS is paying attention... Amtrak?

Information Resources
More Blogs from Beth Schultz
It's been a fun three years, but now it's time to say goodbye.
Take inspiration from Christopher Columbus as you pursue your analytical journeys.
The "big" in big data is no reflection of the size of the organization embracing its potential.
Whether you're an undergrad, a graduate student, or an analytics professional already, the same best-practices advice lives large.
Satellite data can help solve puzzles, from the lofty to the mundane.
Radio Show
A2 Conversations
UPCOMING
James M. Connolly
See How Data is Revolutionizing Healthcare


2/25/2016   REGISTER   0
ARCHIVE
James M. Connolly
The Analytics Job and Salary Outlook for 2016


1/28/2016  LISTEN   16
ARCHIVE
James M. Connolly
See How Analytics Drive Change in the Retail World


1/7/2016  LISTEN   103
ARCHIVE
James M. Connolly
All Analytics Conversations: Forecasts for Analytics in 2016


12/18/2015  LISTEN   3
ARCHIVE
James M. Connolly
Don't Make This Mistake With Big Data


12/11/2015  LISTEN   4
ARCHIVE
James M. Connolly
Understand the Difference Between Data Science and Analytics


11/23/2015  LISTEN   30
ARCHIVE
James M. Connolly
Shape the Next Generation of Data Scientists


10/20/2015  LISTEN   69
ARCHIVE
James M. Connolly
Analytics Best Practices: Plan for the Human Factor


10/14/2015  LISTEN   117
ARCHIVE
James M. Connolly
See How Your Analytics Initiative Measures Up


9/24/2015  LISTEN   50
ARCHIVE
James M. Connolly
Use Mobile Analytics to See the Big Picture


9/1/2015  LISTEN   83
ARCHIVE
James M. Connolly
Hire and Manage a Great Analytics Team


9/1/2015  LISTEN   152
Information Resources
Quick Poll
Quick Poll
About Us  |  Contact Us  |  Help  |  Register  |  Twitter  |  Facebook  |  RSS