Anna Brown

How Does a Center of Excellence Really Work?

NO RATINGS
View Comments: Newest First | Oldest First | Threaded View
Jim Mulholland
User Rank
Blogger
BICC
Jim Mulholland   10/30/2012 6:35:21 PM
NO RATINGS
At a midsize company where I implemented their first analytics platform, the formation of the Business Intelligence Competency Center (BICC) was critical to its eventual acceptance and success. 

As mentioned in the article, there was the goal of getting the folks from the line of business to set the project goals, deciding what was in/out, and basically shape the analytics platform course.  This was not only good business (in my view, IT should never be the lead or project owner in these types of endeavors) but it allowed IT to stay out of the hard sell side and work on what they know, which is applying techonology to the benefit of the business.  The business folks on the BICC did the selling back within their teams, and since they believed in it, were able to get "their own" to buy in much more easily than a scary IT type could.....and I say that with utmost admiration for IT types, since I resemble one!

mnorth
User Rank
Blogger
Re: Making people want analytics
mnorth   10/24/2012 12:07:40 PM
NO RATINGS
@annabrown:  Absolutely agree.  Excellence isn't about quantity, it is about quality. I try to engrain this in my students: in nScale computing, n is any number -- ten or ten million.  Ten crappy observations are no better or worse than ten million crappy observations.

annabrown
User Rank
Blogger
Re: Making people want analytics
annabrown   10/24/2012 9:50:10 AM
NO RATINGS
I'm glad Brett's perspective resonated with you, Pierre DeBois and kicheko. I particularly like his notion that it doesn't matter how big your data is to have a Center of Excellence. When any amount of data and analytics is involved, a center that provides standards and a unified framework is needed. Everyone needs to speak the same language - to a degree at least.

Pierre DeBois
User Rank
Blogger
Re: Making people want analytics
Pierre DeBois   10/24/2012 9:22:00 AM
NO RATINGS
I second Nancy's comments - I like how preventing IT and management silo roles has been  mentioned here. Sometimes people really don't respect the expertise at the other end of the table, and try to go too far around the capability instead of working alongside. Bravo Brett.

kicheko
User Rank
Blogger
Making people want analytics
kicheko   10/24/2012 6:50:09 AM
NO RATINGS
Great interview and indeed a lot of problems are solved the wrong way because the organization did not use analytics...for example we'll have some course majors always attracting less than quorum. First response is usually to remove those subjects but then a little surveying reveals that it is simply the personalities teaching those subjects that cause the problem. A little reshuffling in the faculty solves the problem.

Once a problem like this has been solved, the next time there's a new problem the management will think of analytics first.

Information Resources
More Blogs from Anna Brown
One of the beauties of online communities is that answers to technical and business questions are often just a Google search away.
Former Tesco CEO Sir Terry Leahy shares his data-inspired management lessons.
A discussion on human capital analytics with Gene Pease, CEO of Capital Analytics.
A scatter plot is useful if you have a lot of data that needs to be visualized.
Collecting and measuring data for human capital can be fraught with debate about the process, as well as how to read the results.
Radio Show
Radio Shows
UPCOMING
James M. Connolly
Predictive Analytics Create a New World of Marketing


3/31/2015   REGISTER   1
ARCHIVE
James M. Connolly
Sports Analytics Mean Fun and Business


3/24/2015  LISTEN   4
ARCHIVE
James M. Connolly
Secure Your Big Data in the Cloud


2/26/2015  LISTEN   114
ARCHIVE
James M. Connolly
Make It Big As a Data Scientist in 2015


2/11/2015  LISTEN   106
ARCHIVE
James M. Connolly
Big Data, Decisions & the Simulated Experience


2/3/2015  LISTEN   87
ARCHIVE
James M. Connolly
A Chat About Big Data, Machine Learning & Value


1/15/2015  LISTEN   125
ARCHIVE
Curtis Franklin Jr.
An Infrastructure for Analytics


12/18/2014  LISTEN   63
ARCHIVE
James M. Connolly
Prepare for the Internet of Things Data Blitz


12/16/2014  LISTEN   50
ARCHIVE
James M. Connolly
How Mature Is Your Analytics Program?


11/18/2014  LISTEN   148
ARCHIVE
James M. Connolly
Drive Big Decisions Using Data & Analytics


11/10/2014  LISTEN   73
ARCHIVE
Beth Schultz
Data Science & the Data-Driven Culture


10/30/2014  LISTEN   134
Information Resources
Infographic
Infographic
It Pays to Keep Insurance Fraud in Check
While 97% of insurers say that insurance fraud has increased or remained the same in the past two years, most of those companies report benefits from anti-fraud technology in limiting the impact of fraud, including higher quality referrals, the ability to uncover organized fraud, and improve efficiency for investigators.
Follow us on Twitter
Follow us on Twitter
Like us on Facebook
Like us on Facebook
Quick Poll
Quick Poll
About Us  |  Contact Us  |  Help  |  Register  |  Twitter  |  Facebook  |  RSS