Noreen Seebacher

Banks Should Tap Big-Data to Keep Customers

NO RATINGS
View Comments: Newest First | Oldest First | Threaded View
Page 1 / 2   >   >>
kq4ym
User Rank
Data Doctor
Re: Bank Marketing
kq4ym   12/28/2012 6:51:25 AM
NO RATINGS
It amazes me that some of my banks provide such bad service compared to other banks. One would think that someone could take a look at their data and see how services provided either increase the bottom line or don't. And watch customer behavior as they increase deposits and utilize more bank services or the reverse.

Watching data should provide some very interesting opportunities for banks to increase customer satisfaction and their bottom lines.

PredictableChaos
User Rank
Data Doctor
Fraud Alert
PredictableChaos   12/13/2012 6:20:22 PM
NO RATINGS
 

The first thing I think of when you say "banks and big data" is fraud detection.  My main bank doesn't do so great on this.  Even though I usually travel to the same places in the same foreign countries, they always seem surprised - my debit cards don't work until or unless I call them to get the block removed.  Really? Not impressed.

PC

PredictableChaos
User Rank
Data Doctor
Bank Marketing
PredictableChaos   12/13/2012 6:19:03 PM
NO RATINGS
 

I'm not a big fan of cross-marketing by banks.  Savings, Checking, Investments, Loans, Personal Wealth Management.  I see how it really benefits the bank.  I don't see how it benefits me.  Guess that's why I deal with several banks.

PC

bulk
User Rank
Data Doctor
Re: embrace paranoia
bulk   12/11/2012 9:04:18 AM
NO RATINGS
@Beth, I think the odds are better that we would be able to predict the next big thing LoL.

bulk
User Rank
Data Doctor
Re: embrace paranoia
bulk   12/11/2012 9:03:24 AM
NO RATINGS
Catching them early would be the ideal situation, but I just dont think there will be a way to catch them all. I think there will always be startups that have super high valuations out of the gate.

BethSchultz
User Rank
Blogger
Re: embrace paranoia
BethSchultz   12/11/2012 9:03:04 AM
NO RATINGS
That or winning the Powerball. It's a coin toss.

Alexis
User Rank
Data Doctor
Re: embrace paranoia
Alexis   12/11/2012 7:45:00 AM
NO RATINGS
It can certainly be expensive to buy them out if you wait too long. Look at how much some of these startups have sold for ...

Noreen Seebacher
User Rank
Blogger
Re: embrace paranoia
Noreen Seebacher   12/11/2012 7:03:14 AM
NO RATINGS
Maybe the key is to be alert enough to catch those dorm room inventions early on and buy them out for a modest amount

bulk
User Rank
Data Doctor
Re: embrace paranoia
bulk   12/10/2012 10:22:56 PM
NO RATINGS
@Beth, if either of us could figure that out we would be very, very rich! ;-)

BethSchultz
User Rank
Blogger
Re: embrace paranoia
BethSchultz   12/10/2012 5:10:11 PM
NO RATINGS
@buik. I wonder if there's some way to model when the next big thing will strike. ;-)

Page 1 / 2   >   >>
Information Resources
More Blogs from Noreen Seebacher
Everyone is talking about big-data as an HR solution, so why doesn't it seem like we're any closer to solving the people problem?
Even at a trade fair better known for seminars on information technology, big-data was too significant to ignore.
All Analytics readers have serious issues with the data hidden in digital photos.
The system we use to select American courtroom juries is riddled with delays, frustrations, and inefficiencies.
It was actually a little too easy to slip a cellphone past security at a federal courthouse.
Radio Show
A2 Conversations
UPCOMING
James M. Connolly
What the IoT Means to You and Your Insurer


5/6/2016   REGISTER   0
UPCOMING
James M. Connolly
Save Labor Costs With Predictive Analytics


5/10/2016   REGISTER   0
UPCOMING
James M. Connolly
How Analytics Can Transform State Government


5/17/2016   REGISTER   0
ARCHIVE
James M. Connolly
When It's Time for a Robot's Job Review


4/27/2016  LISTEN   20
ARCHIVE
James M. Connolly
How Advanced Analytics Serve Healthcare


4/12/2016  LISTEN   88
ARCHIVE
James M. Connolly
Life in a World of Big Data, Autonomous Cars and IoT


3/17/2016  LISTEN   34
ARCHIVE
James M. Connolly
Sports Analytics: Driving the Business Forward


3/10/2016  LISTEN   73
ARCHIVE
James M. Connolly
See How Data is Revolutionizing Healthcare


2/25/2016  LISTEN   78
ARCHIVE
James M. Connolly
Why Analytics are So Valuable in Cybersecurity


2/18/2016  LISTEN   47
ARCHIVE
James M. Connolly
The Analytics Job and Salary Outlook for 2016


1/28/2016  LISTEN   16
ARCHIVE
James M. Connolly
See How Analytics Drive Change in the Retail World


1/7/2016  LISTEN   104
ARCHIVE
James M. Connolly
All Analytics Conversations: Forecasts for Analytics in 2016


12/18/2015  LISTEN   3
ARCHIVE
James M. Connolly
Don't Make This Mistake With Big Data


12/11/2015  LISTEN   4
Information Resources
Quick Poll
Quick Poll
About Us  |  Contact Us  |  Help  |  Register  |  Twitter  |  Facebook  |  RSS