Tamara Dull is the Director of Emerging Technologies for SAS Best Practices, a thought leadership organization at SAS Institute. Through engaging publications, rich media and industry engagements, she delivers a pragmatic perspective on topics including big data, Hadoop, open source and the Internet of Things. Tamara has been in the high tech industry for over 25 years, and has held positions in enterprise training and consulting, software development, marketing, and IT, product and executive management.
Tricia Aanderud, President of And Data Inc., regularly shares information-design tips, programming tricks, and other SAS programming knowledge through her blog: www.bi-notes.com. She has co-authored two books this year, Building Business Intelligence Using SAS: Content Development Examples and The 50 Keys to Learning SAS Stored Processes, and is working on a third on the use of SAS Visual Analytics. When not writing books, Aanderud busies herself by spreading the SAS gospel to corporations that need help understanding how to transform their data into meaningful charts, reports, and dashboards using the SAS BI solution. Tricia has a background in technical writing, process engineering, and customer service. She has been an enthusiastic SAS user since 2002 and has presented papers at the SAS Global Forum and other industry conferences. She has a BA in mass communications from Eastern Kentucky University. Born in Kentucky, she now lives in Raleigh, N.C., with her husband and two bratty Siamese cats.
Alan Nugent is a leading independent member of the Adaptive Computing board of directors. He is a senior executive with nearly 30 years of experience in managing and engineering the strategic direction for technology in global enterprises ranging in size from startups to $20 billion+ ventures
Alex Glaser has broad client experience in new opportunity assessment and strategy development for smart systems and services. His research and consulting work has focused on foundational industries at the core of the smart systems and Internet of Things opportunities including, infrastructure, industrial, transportation, and telecom services. Alex has also conducted several studies on the core technologies in the IoT, including value-added and systems applications like data applications and analytics, network services and communication protocols, and the hardware and software required to develop smart systems.
Alex co-organized the firm's recent IoT Live event that had over 1500 attendees from around the world to observe and engage in discussions and panels on security, platforms, analytics, application development tools and industries like the industrial manufacturing space. Alex also is helping to lead Harbor's Smart Systems Lab program - a real world laboratory where organizations can design, prototype, and test new models for delivering smart systems and services value.
Alex Vayner leads Capgemini North America Data Science & Analytics practice. He's spent his entire career in data & analytics, with his last four roles focused on building and running high performance data science teams and capabilities.
Robert Allison has worked at SAS for more than 20 years and is perhaps the foremost expert in creating custom graphs using SAS/GRAPH. His educational background is in computer science, and he holds a BS, MS, and PhD from North Carolina State University. He is the author of several conference papers, has won a few graphic competitions, and has written a book calledSAS/GRAPH: Beyond the Basics.
Rachel Alt-Simmons is a business transformation practitioner whose expertise extends to operationalizing analytic capabilities vertically and horizontally through organizations. As the business transformation lead for customer analytics at SAS Institute, she is responsible for redesign and optimization of operational analytic workflow, business process redesign, training/knowledge transfer, and change management strategies for customers. Prior to SAS, she served as Assistant Vice President, Center of Excellence, Enterprise Business Intelligence & Analytics at Travelers, and as Director, BI & analytics, Global Wealth Management at The Hartford. Rachel is a certified project management professional, certified Agile practitioner, Six Sigma black belt, certified Lean Master, and holds a post as adjunct professor of computer science at Boston University's Metropolitan College. She received her Master's degree in computer information systems from Boston University.
Rick Andrews has been a programmer/analyst for nearly 20 years and has worked in the healthcare industry since the turn of the century. He has experience in a variety of roles such as information systems specialist, health insurance specialist, senior data analyst, engineering analyst, systems designer, team leader, and mentor. He works in a variety of computing environments such as mainframe, Unix, and Windows, with his strongest technical skills being in SAS programming and the Structure Query Language. Andrews works in the Office of the Actuary for the Centers for Medicare and Medicaid Services (CMS) and, along with his wife Kim, is the organizer of the CMS SAS User Group. He has trained hundreds of users over the years and meets on a monthly basis to continuously train others, which helps to keep CMS economists, statisticians, actuaries, and health specialists on the cutting edge of their fields. His step-daughter, Sophia, has already learned DATA STEP terminology at eight years of age. Ethan, age three, just wants to go outside.
Wayne Applebaum is Vice President of Analytics and Data Science at Avalon Consulting LLC, responsible for delivery of Avalon's Analytics Services and development of the company's Analytics Framework. He has more than 30 years experience in data analytics and enterprise consulting. Prior to joining Avalon, he was a principal business architect at SAP, responsible for designing and leading the implementation of analytic solutions -- a role he had also performed at Oracle prior to joining SAP. Prior to Oracle, Applebaum was director of business development for Business Objects, where he managed the global growth of the company's extranet product line. He spent 17 years at EDS (now HP Enterprise Services) in a variety of roles including director of quality measurement and practice director for employee disability services. He holds an MA and PhD in statistics from the University of Pittsburgh; he earned a BS in psychology from The City College of New York.
Charles Babcock is an editor-at-large for InformationWeek and author of Management Strategies for the Cloud Revolution, a McGraw-Hill book. He is the former editor-in-chief of Digital News, former software editor of Computerworld and former technology editor of Interactive Week. He is a graduate of Syracuse University where he obtained a bachelors degree in journalism. He joined the publication in 2003.
Professor Bart Baesens is a professor at KU Leuven (Belgium), and a lecturer at the University of Southampton (United Kingdom). He has done extensive research on big data and analytics, customer relationship management, web analytics, fraud detection, and credit risk management. His findings have been published in well-known international journals (e.g. Machine Learning, Management Science, IEEE Transactions on Neural Networks, IEEE Transactions on Knowledge and Data Engineering, IEEE Transactions on Evolutionary Computation, Journal of Machine Learning Research) and presented at international top conferences. He is author of the books Credit Risk Management: Basic Concepts, Analytics in a Big Data World, and Fraud Analytics Using Descriptive, Predictive, and Social Network Techniques: A Guide to Data Science for Fraud Detection and teaches E-learning courses on Advanced Analytics in a Big Data World and and Credit Risk Modeling. His research is summarized at www.datamingapps.com. He also regularly tutors, advises and provides consulting support to international firms with respect to their big data, analytics, and credit risk management strategy.
Interactive design, visual design, design strategy, and multimedia storytelling are great descriptors of Bree Baich's transmedia mastermind role for SAS Best Practices, a thought leadership organization at SAS Institute. For Bree, it's all about great design. She works closely with other thought leaders to build concepts and make complex ideas easy to understand as she develops and delivers a variety of transmedia projects, bringing SAS stories to life on Prezi, interactive workshops, and engaging video. She applies her years of experience in both curriculum design (classroom and e-learning) and as a live presenter to create dynamic, thought-provoking narratives deployed using a multimedia strategy – she's a transmedia storyteller.
John Balla is the team lead for customer intelligence field marketing at SAS. He has a background in marketing, which spans his own startups to Fortune 100 global corporations. He has lived and worked on three continents and says he has a fluent command of Portuguese, Spanish, Hungarian, and (sometimes) English. John loves the beach, snow skiing, cooking, and gardening. He tries to handle stress with humor and puts the 'X' in extrovert.
John Barnes has published 31 commercial novels (mostly science fiction, including two collaborations with astronaut Buzz Aldrin), 53 articles in The Oxford Encyclopedia of Theatre and Performance, more magazine articles than he can remember, and around 35 short stories. Tales of the Madman Underground, Barnes's first "officially" young adult novel, received a Printz Honor Prize at the 2010 American Library Association national convention, and his technothriller, Directive 51, was briefly on the New York Times bestseller list this spring. His 1990 article, "How to Build a Future," about applying social science forecasting to creating backgrounds for science fiction, has been widely reprinted, and he's still getting email about it. In his twenties, John worked in an R&D shop on reliability math applied to the problems of relational databases and testing/validation; in his thirties he consulted on the connection between document systems design and natural language interfaces. He has taught college courses in theatre, communications, literature, writing, mathematics, political science, economics, and philosophy, and written what was probably the most math-heavy theatre dissertation ever (applying statistical semiotics to the problem of defining basic terms in theatre history). Recently he has pioneered applying statistical semiotics to strategic, analytic, and tactical marketing problems, poll analysis, and trendspotting, and consulted for a variety of firms and government agencies. He lives in Denver, Colorado. His personal blog is Approachably Reclusive.
Randy Bartlett, PhD, is among the rising authorities on business analytics. He has more than 20 years of experience in delivering business analytics, several years of leading analytics teams, and nine years of training, with a PhD and MS from the Department of Statistics, Texas A&M University, and a BS in computer science and statistics from Iowa State University. His first-hand experience has been derived from working at Applied Research Associates, the Agency for Healthcare Quality and Research, AstraZeneca, BellSouth, BMS, Fannie Mae, Infosys, Inspire/Merck, JDA Software, National Highway Administration, PricewaterhouseCoopers, The Associates/Citigroup, UnitedHealthcare, Wells Fargo, and others. He has worked both sides of the desk ‒consulting and hiring consultants ‒ and he has a great deal of experience reviewing projects and statistical analyses. Bartlett has provided a number of novel statistical solutions in business and holds two patents for predictive modeling. His book, A Practitioner's Guide to Business Analytics, is the foremost reference on how corporations can compete on business analytics in this era of big-data. He's also co-authored "The Business Analytics Revolution" (Analytics Magazine) and previously contributed to the Encyclopedia of Research Design.
Dorman Bazzell is a Principal in Business Information Management and leads the Emerging Technologies Practice at Capgemini. He drives results with technology and executive teams and is a recognized thought leader with more than 25 years of experience and demonstrated success assisting large, global entities in driving organizational change through the leveraging of information. He has a proven track record of success, overachieving sales, operations, and delivery goals as an individual contributor, senior manager, and executive in the software and professional consulting services space. He has demonstrated success building, growing, and leading large business units and helping client organizations make better, faster decisions through the use of business intelligence (BI), analytics, and data management technologies. Bazzell is a thought leader, speaker, and author on BI, analytics, and cloud-based business analytics, having delivered dozens of presentations and written several published articles on these topics. In addition, he is known for his ability to recruit, develop, and manage large groups of professional sales and delivery personnel and drive profitable results.
Anne-Lindsay is the editor of the Customer Intelligence Knowledge Exchange at SAS, editor-in-chief of sascom magazine, and editor of SAS Retail News. She has developed a comprehensive portfolio of business and marketing communications during her career spanning 14 years of magazine and marketing work.
Tom Ivory is Head of Strategic Innovation for Application Services at Capgemini, working with intelligent automation, cognitive computing, and AI. Goutham Beliappa is a big data integration and analytics practice leader at Capgemini where he advises senior executives on implementing information-based transformational initiatives.
Jeff Bertolucci is a technology journalist in Los Angeles who writes mostly for Kiplinger's Personal Finance, The Saturday Evening Post, and InformationWeek.
Bryan K. Beverly is from Baltimore. He has a BA in sociology from Morgan State University and an MAS degree in IT management from Johns Hopkins University. His continuing education consists of project management training through the ESI International/George Washington University programs. He began his career in 1984, the same year he was introduced to SAS software. Over the course of nearly 30 years, he has used SAS for data processing, analytics, report generation, and application development on mainframes, mini-computers, and PCs. Bryan has worked in the private sector, public sector, and academia in the Baltimore/Washington region. His work initially focused on programming, but over the years has expanded into project management and business development. Bryan has participated in in-house SAS user groups and SAS user group conferences, and has published in SAS newsletters, as well as company-based newsletters. Over time, his publications have expanded from providing SAS technical tips to examining the sociological, philosophical, financial, and political contexts in which IT is deployed. He believes that the key to a successful IT career is to maintain your skills and think like the person who signs your paycheck.
Dana Blouin is the Chief Data Scientist for DRVR (www.drvr.co) a fleet analytics startup based in Bangkok, Thailand. Dana is also currently pursuing his PhD at Thammasat University in Thailand where his research focuses on the Internet of Things connectivity. Before relocating to Thailand, Dana spent over a decade in telecom and tech in the US.
Lee Bogner is a hands-on marketing technologist and chief information officer with a proven track record building and managing successful e-commerce and online business transformations, innovative operations, and profitable growth since 1996. He focuses on helping organizations learn and take strategic advantage of digital opportunities and avoid the threats of these powerful competitive shifts. He has held executive, operations, product, and e-learning delivery roles in retail, media, agency, software, and higher education, and is a sought-after industry speaker. Most recently he has helped top brands, startups, and universities apply and operate social, mobile, and digital media; data analytics; and distance e-learning systems, programs, and operations. As CIO/CMO at MardenKane Agency and Real Savvy Media (now Disney), Lee transitioned these businesses into the modern digital world by successfully launching analytics-based content, community management, and outreach programs. As buybuyBABY.com's e- commerce chief and head of corporate IT and operations, he redesigned end-to-end operations, web graphic design, UI and navigation, and human capital management, and built and executed targeted-customer digital marketing, data collection, business intelligence, and reporting. These efforts led to BABY's increases in customers and suppliers, and the firm's acquisition by Bed Bath & Beyond. Additionally, Lee has been vice president of startup InterWorld ECommerce; marketing and systems development director at IBM and Computer Associates; and senior researcher at global technology think-tank The Research Board. He is assistant professor of information systems and business analytics at Hofstra University's Zarb School of Business, where he developed and teaches a comprehensive online, distance-learning course on e-commerce; teaches at the local, national, and global levels; produces and participates in technology research, entrepreneurship, and advisory programs; and speaks and keynotes at industry and university conferences, and on virtual events such as Twitter chats, webcasts, podcasts, and webinars. You can find @LeeBogner on Twitter, Linkedin, Slideshare,YouTube, About.me, Skype, Soundcloud, Facebook, and most social networks.
Richard Boire's experience in database marketing and predictive analytics dates back to 1983, when he received an MBA from Concordia University in finance and statistics. His initial experience at organizations such as Reader's Digest and American Express allowed him to become a pioneer in the application of predictive modeling technology for all direct marketing programs. This extended to the introduction of models that targeted the acquisition of new customers based on return on investment and, ultimately, customer profitability. With this experience, he formed his own consulting company in 1994. Now called the Boire Filler Group, the firm is a Canadian leader in offering analytical and database services to companies seeking solutions to their predictive analytics or database marketing challenges. Boire is a recognized authority on predictive analytics and is among the top five experts in this field in Canada, with expertise and knowledge that is difficult, if not impossible, to replicate. He gives seminars on segmentation and predictive analytics for such organizations as the Canadian Marketing Association (CMA), Direct Marketing News, Direct Marketing Association Toronto, and the Association for Advanced Relationship Marketing. His articles have appeared in Canadian publications including Direct Marketing News, Strategy Magazine, and Marketing Magazine.Supplementing his written materials, he has spoken internationally at such conferences as the Database Marketing Conference, Ukraine Direct Marketing Conference, and Predictive Analytics World. He has pioneered the training and development seminar at UNI Strategic entitled, "Using Predictive Analytics to Compete in the New Economy." Boire has taught applied statistics, data mining, and database marketing at a variety of Canadian institutions, including University of Toronto, Concordia University, George Brown College, and Centennial College. He chairs the CMA's customer insight and analytics committee and sits on the CMA's board of directors. He has chaired numerous full-day conferences on behalf of the CMA, and has co-authored whitepapers on the following topics: "Best Practices in Data Mining" and "Customer Profitability: The State of Evolution Among Canadian Companies."
Alison Bolen is an editor at SAS, where she writes and edits blog content and publishes the Intelligence Quarterly magazine. She recently picked up and moved her family and her home office from Ohio to New York. Since starting at SAS in 1999, Alison has edited print publications, Web sites, e-newsletters, customer success stories and blogs. She has a bachelor's degree in magazine journalism from Ohio University and a master's degree in technical writing from North Carolina State University.
Booker has spent 20-plus years as a writer and editor at A-list publications, including Computerworld and InternetWeek. For the past decade, he was Editor in Chief of BtoB, Crain Communications' monthly magazine covering the intersection of marketing and business strategy.
Dr. Kirk Borne is Principal Data Scientist at Booz-Allen Hamilton. Former George Mason University data scientist and professor of astrophysics and computational science, Kirk has been ranked as the number one big data influencer (2013) and as the number two data mining influencer (2014). KirkDBorne<https://www.twitter.com/kirkdborne> has more than 30,000 Twitter followers. His research interests include data science, big data, data analytics, data mining, machine learning, and knowledge discovery in scientific databases.
For more than a dozen years, Matthew Brodsky has been a professional writer and editor, with more than half of that time spent writing on, reading about, and researching business- and technology-related topics, enterprises, and people. He has covered risk management and strategic decision-making, healthcare and human resources, natural and man-made disasters, innovation and entrepreneurship, consumer and corporate technology, and more. He graduated from Cornell University with a BA and from the University of Georgia with an MA, both in history, but don't hold that against him.
Leslie Brokaw is a contributing editor for digital media for MIT Sloan Management Review, where she oversees the editorial side of the website and the magazine's social media. She has written and edited for MIT SMR since 2008. Leslie also teaches graduate courses in magazine publishing at Emerson College, helps write the annual Frommer's guide to Montreal and Quebec City, and does lots of marching with her toddler son.
As an editor on the SAS External Communications team, Anna identifies and develops communications strategies to generate awareness of the SAS brand and products. In this role, she produces various editorial campaigns to convey the company's value across industries. Prior to SAS, Anna served in account management and business development capacities at Gibbs & Soell Public Relations for the health and life sciences industry, conducting B2B and B2C corporate and product publicity. She also managed pharmaceutical business for advertising agency Rockett, Burkhead & Winslow.
Ariella Brown is a social media consultant, editor, and freelance writer who frequently writes about the application of technology to business. She holds a PhD in English from the City University of New York. Her Twitter handle is @AriellaBrown.
Meta S. Brown is a consultant, speaker, and writer who promotes the use of business analytics. A hands-on analyst who has tackled projects with up to $900 million at stake, she is a recognized expert in cutting-edge business analytics. She has conducted more than 4,000 hours of presentations about business analytics, and written guides on neural networks, quality improvement, statistical process control, and many other statistical methods. Meta's seminars have attracted thousands of attendees from across the US and Canada, from novices to professors.
Jason Burke is senior advisor for advanced analytics and innovation at the UNC School of Medicine andUNC Health Care System's Center for Innovation. He currently serves on the leadership team for theNational Collaborative for Bio-Preparedness, and is a principal at Burke Advisory Group. With a career spanning clinical research, organizational development, and enterprise information technology, his current work focuses on health industry transformation through strategy design, data sciences, and emerging technologies. His most recent book is Health Analytics: Gaining the Insights to Transform Health Care (Wiley, 2013). Previously, Burke was the founder, managing director, and chief strategist for the SAS Center for Health Analytics and Insights, an industry-leading think tank pioneering novel approaches to health informatics. He also served as SAS's global head of health and life sciences technology research and development, as well as founder of the $3 billion software firm's health and life sciences global practice. He has held strategy and management roles in organizations such as Microsoft, Quintiles Transnational, and GlaxoSmithKline. He is a cognitive neuroscientist by training, holding degrees from Virginia Tech and the University of Missouri at Columbia. His work has appeared in numerous publications including Forbes, InformationWeek, Health Management Technology, PharmaVoice, Drug Discovery and Development, and BioIT World.
Paul Burns is the president and founder of Neovise, an IT industry analyst firm launched in 2009 to focus on cloud computing. In this role, Paul researches IT challenges, explores business needs, and evaluates appropriate solutions from vendors and service providers. Then, based on independent analysis, he produces recommendations and expert content in the form of white papers, case studies, podcasts, and more. He also writes articles for industry publications, speaks at industry events, and is quoted by a variety of media organizations.
He has over 25 years experience in the IT industry, driving strategy for enterprise software solutions through product management, competitive analysis, and business planning. He has held a series of leadership positions in marketing and R&D, and he was research director of the IT service management practice at another industry analyst firm.
Paul earned both a BS degree in computer science and an MBA from Colorado State University. His extensive industry background offers Neovise and its clients valuable insights on technical solutions that deliver business results. He can be reached via email at firstname.lastname@example.org and can be found on Twitter and LinkedIn.
Linda Burtch is the founder and managing director at Burtch Works, with more than 30 years of experience placing quantitative professionals. Her expertise has been widely cited in many news outlets, and her deep industry knowledge has made her an invaluable resource for clients and candidates alike.
"Having a long, vested interest in the quantitative and marketing communities, I know what works, and have a true belief that these professions will continue to evolve and grow in important and interesting directions. My greatest professional satisfaction comes from helping candidates explore and realize their career potential, and working with clients to plan for and maximize the potential of their business."
David F. Carr oversees InformationWeek's coverage of government and healthcare IT. He previously led coverage of social business and education technologies and continues to contribute in those areas. He is the editor of Social Collaboration for Dummies (Wiley, Oct. 2013) and was the social business track chair for UBM's E2 conference in 2012 and 2013. He is a frequent speaker and panel moderator at industry events. David is a former Technology Editor of Baseline Magazine and Internet World magazine and has freelanced for publications including CIO Magazine, CIO Insight, and Defense Systems. He has also worked as a web consultant and is the author of several WordPress plugins, including Facebook Tab Manager and RSVPMaker. David works from a home office in Coral Springs, Florida. Contact him at email@example.com follow him at @davidfcarr.
Jon Carter is a professional freelance cartoonist who lives and works in Indiana, among the corn and the cows. His cartoon panel, CARterTOONS, appears in a variety of publications across the county, such as Humor Times and Funny Times, as well as on numerous websites. You can see more of his bio and work at his site: CARterTOONS.
Kevin Casey is a writer based in North Carolina who writes about technology for small and mid-size businesses.
Dr. Goutam Chakraborty has a B.Tech (Honors) in mechanical engineering from Indian Institute of Technology, Kharagpur, a PGCGM from Indian Institute of Management, Calcutta, and an MS in statistics and a PhD in marketing from the University of Iowa. He has held managerial positions with a subsidiary of Union Carbide, US, and with a subsidiary of British American Tobacco, UK. He is a professor of marketing at Oklahoma State University, where he has taught data mining, advanced data mining, database marketing, marketing research, advanced marketing research, web analytics, and digital business strategy for more than 20 years. He has presented numerous programs and workshops to executives, educators, and research professionals in the US, Europe, Asia, and Australia. He has won many teaching awards including SAS® Distinguished Professor Award, Regents Distinguished Teaching Award, Outstanding Direct Marketing Educator Award, and Outstanding Marketing Teacher Award, among many others.
Goutam's research has been published in many scholarly journals such as Journal of Interactive Marketing, Journal of Advertising Research, Journal of Advertising, Journal of Business Research, and Industrial Marketing Management. He coauthored two books:Text Mining and Analysis: Practical Methods, Examples, and Case Studies Using SAS and Contemporary Database Marketing: Concepts and Applications. In addition, he has served on the editorial review board of Journal of Business Research and Journal of Academy of Marketing Science. He has chaired the national conference for direct marketing educators in 2004 and 2005 and co-chaired the M2007 data mining conference. Goutam serves as a member of SAS Customer Analytics Advisory Board, and JMP Discovery Summit Steering Committee. Goutam has also consulted extensively on issues related to developing digital business strategy, building and managing customer relationships, product development, and management and creation of e-business models with companies such as Aetna, Mercruiser, Thrifty Rent-A-Car, Berendsen Fluid Power, Globe Life Insurance, Vanguard Realtors, Hilti, Love's Travel Stops, etc. He is the founding director of data mining and analytics programs at Oklahoma State University.
Phil Charles is an IT consultant and co-founder of ITOPIA, a managed services and technology consulting firm based in New York City. He has worked with technology for more than 15 years, including hands-on technical work and systems architecture and integration for small and midsized businesses in the tri-state area. He has developed a good working understanding of the technical and business mindsets by playing both roles, sometimes simultaneously. When he's not thinking or developing new and innovative ideas and solutions for clients, he is helping to put a smile on the faces of those around him (mostly during technical mayhem). Phil holds a Bachelor's degree in computer science with a specialization in information assurance from Stony Brook University.
Charles Chase is the co-author of Bricks Matter: The Role of Supply Chains in Building Market-Driven Differentiation and the author of Demand-Driven Forecasting: A Structured Approach to Forecasting, as well as over 50 articles in several business journals on demand forecasting and planning, supply chain management, and market response modeling. He is the principal industry consultant for the SAS Retail/CPG global practice, and writes a quarterly column entitled, "Innovations in Business Forecasting" in the Journal of Business Forecasting.
Lalitha Chikkatur is an information management practitioner having deep passion and expertise in building Centers of Excellence and establishing large competency centers for business intelligence, big data, and data analytics. She is currently driving big data and analytics initiatives with EMC.
Thomas Claburn has been writing about business and technology since 1996, for publications such as New Architect, PC Computing, InformationWeek, Salon, Wired, and Ziff Davis Smart Business. Before that, he worked in film and television, having earned a not particularly useful master's degree in film production. He wrote the original treatment for 3DO's Killing Time, a short story that appeared in On Spec, and the screenplay for an independent film called The Hanged Man, which he would later direct. He's the author of a science fiction novel, Reflecting Fires, and a sadly neglected blog, Lot 49. His iPhone game, Blocfall, is available through the iTunes App Store. His wife is a talented jazz singer; he does not sing, which is for the best.
Gary Cokins, CPIM, is Principal, Global Business Advisors at SAS, the world’s leader in data management, business intelligence, and analytical software. An internationally recognized expert, speaker, and author on advanced cost management and performance improvement systems, he works closely with SAS customers, partners, industry analysts, and internal stakeholders to ensure that SAS continues to deliver high-value solutions to the market that meet the needs of customers worldwide. He received his Bachelor of Science degree in Industrial Engineering/Operations Research from Cornell University in 1971 and a Master of Business Administration from Northwestern University’s Kellogg School of Management in 1974. Beginning his career as a financial controller and operations manager for FMC Corp., he has also been a management consultant with Deloitte & Touche, KPMG Peat Marwick, and Electronic Data Systems (EDS).
Gary has served on activity-based information committees with several organizations including CAM-I, Institute of Management Accountants (IMA), American Production and Inventory Control Society (APICS), American Society for Quality (ASQ), Society of Manufacturing Engineers, American Institute of Certified Public Accountants (AICPA), Institute of Industrial Engineers, and Purchasing Management Association of Canada. In addition, he has written five books, including his newest, Performance Management: Finding the Missing Pieces to Close the Intelligence Gap, An ABC Manager’s Primer, Activity-Based Cost Management: An Executive’s Guide, and Activity-Based Cost Management in Government.
Jim Connolly is a versatile and experienced technology journalist who has reported on IT trends for more than two decades. As editor of All Analytics he writes about the move to big data analytics and data-driven decision making. Over the years he has covered enterprise computing, the PC revolution, client/server, the evolution of the Internet, the rise of web-based business, and IT management. He has covered breaking industry news and has led teams focused on product reviews and technology trends. Throughout his tech journalism career, he has concentrated on serving the information needs of IT decision-makers in large organizations and has worked with those managers to help them learn from their peers and share their experiences in implementing leading-edge technologies through publications including Computerworld. Jim also has helped to launch a technology-focused startup, as one of the founding editors at TechTarget, and has served as editor of an established news organization focused on technology startups and the Boston-area venture capital sector at MassHighTech. A former crime reporter for the Boston Herald, he majored in journalism at Northeastern University.
Frank Cotignola focuses on three key areas as part of the Consumer Insight and Strategy Group at Mondelez International (formerly Kraft Foods): global analytics, social media listening and measurement, and community management and knowledge sharing. He also authors the company's "Randomness" blog, which focuses on digital and analytic topics. His efforts to develop both free and paid listening platforms and insights have led to the integration and usage of such research into traditional "asking" research and shopper insights at the company. Cotignola has significant analytic research experience across a number of well known suppliers and manufacturers and has spoken at a number of conferences on the research benefits of social media listening.
Emmett Cox, a marketing executive at a leading US regional bank and a retail analytics consultant, has extensive experience providing analytics-derived insights for merchandising's use in increasing sales and profitability. He has broad experience in internal and external forms of syndicated data management, including use of market-basket point-of-sale data, Nielsen, Spectra, NPD, and IRI sources, as well as with cross-channel integrated marketing. He has deep project experience, including in ranging, shelf and space management, price elasticity, category management, replenishment, and package quantity rightsizing.
His work is global, in areas such as Australia, Central Eastern Europe, China, Dubai, India, and the UK, among others. Cox has concentrated much of his effort in mass merchandise categories and supermarket grocery with manufacturers such as Coca-Cola, Kimberly-Clark, Pepsi, and Procter & Gamble, and has demonstrated leadership in customer relationship management, loyalty, analytics, and management programs. With years of expertise garnered while working at companies like GE Money Global, Kmart, and Walmart Financial Services, he provides guidance for retailers looking to maximize analytics results in his book, Retail Analytics: The Secret Weapon, published in 2012.
Chris Curran is a PwC principal and Chief Technologist for the US firm's Advisory practice, where he is responsible for technology strategy and innovation, and the development of thought leadership reflective of PwC's point of view on technology trends and innovations. He works directly with senior executives and CIOs on many of their most fundamental IT challenges.
Tom Davenport is a Visiting Professor at Harvard Business School, where he teaches in the Technology and Operations Management unit. He also serves as the President's Distinguished Professor of InformationTechnology and Management at Babson College, the co-founder and research director of the International Institute for Analytics, and a Senior Advisor to Deloitte Analytics. In the past he has been a partner or consultant at McKinsey and Co., Ernst & Young, and Accenture, and a tenured professor at the University of Texas at Austin and Boston University. He has published widely on the topics of analytics in business, process management, information and knowledge management, and enterprise systems. He pioneered the concept of "competing on analytics" with his best-selling 2006 Harvard Business Review article (and his 2007 book by the same name). The article was named one of 10 "Must Reads" in HBR's 90-year history. His article and book on business process reengineering were the first ones on the topic, and his co-authored book, Working Knowledge: How Organizations Manage What They Know, was the first and best-selling book on knowledge management.
His most recent book is Judgment Calls: Twelve Stories of Big Decisions and the Teams that Got Them Right, with Brook Manville. He's written, co-authored, or edited 14 other books, which have been translated into 24 different languages. He has written more than 100 articles for such publications as Harvard Business Review, Sloan Management Review, the Financial Times, and many other publications. In 2003 he was named one of the world's "Top 25 Consultants" by Consulting magazine. In 2005 Optimize magazine's readers named him among the top three business and technology analysts in the world. In 2007 and 2008 he was named one of the most 100 influential people in the information technology industry by Ziff-Davis magazines. Davenport received his BA from Trinity University, and his AM and PhD from Harvard, all in Sociology. He lives in Cambridge, Mass., with his wife Joan, and has two grown sons.
Jessica Davis has spent a career covering the intersection of business and technology at titles including IDG's Infoworld, Ziff Davis Enterprise's eWeek and Channel Insider, and Penton Technology's MSPmentor. She's passionate about the practical use of business intelligence, predictive analytics, and big data for smarter business and a better world. In her spare time she enjoys playing Minecraft and other video games with her sons. She's also a student and performer of improvisational comedy. Follow her on Twitter: @jessicadavis.
Kim Davis is a Londoner by birth, a New Yorker by choice. He became a professional journalist in his teens, following punk bands for the New Musical Express. When the scars healed, he co-founded and edited an academic philosophy journal,Cogito, ergo collecting a doctorate in the subject from the University of Bristol.
His career as a writer and editor has continued to be shrewdly focused. In recent years he has reviewed dozens of art exhibits and hundreds of restaurants, published a New York dining guide, edited hyper-local news, and founded and managed online forums where people discuss just about everything except the chosen topic. As writing became blogging, he was introduced to the magical kingdom of the Internet where everybody knows your password. He plans to reflect philosophically on the future of the Internet while downloading as little malware as possible.
Kim divides his time in a complicated way between the East Village and Brooklyn, and he owns a ten-year-old daughter, several thousand books he plans to re-read, and a Yankees shirt, number 42, which he thinks helps him fit in.
Brian Dean has been a sole trader in the IT sector for almost a decade now. In general he views business, economics, and technology (jungle computing! etc.) from different fields of specialization as the same passionate attempt to help increase the efficiency of some core requirement. He holds a Master's in economics.
Jared Dean is Director of Research and Development at SAS and is responsible for development in its global data mining solutions. This includes customer engagements, new feature development, technical support, sales support, and product integration. He has a new book on data mining and big data in the later stages of publication. Before joining SAS, he worked as a mathematical statistician for the US Census Bureau. He holds an MS in computational statistics from George Mason University.
Pierre DeBois is the founder of Zimana, a small business analytics consultancy that reviews data from Web analytics and social media dashboard solutions, then provides recommendations and Web development action that improves marketing strategy and business profitability. He has conducted analysis for various small businesses and has also provided his business and engineering acumen at various corporations such as Ford Motor Co. He writes analytics articles for AllBusiness.com and Pitney Bowes Smart Essentials and contributes business book reviews for Small Business Trends. Pierre looks forward to providing All Analytics readers tips and insights tailored to small businesses as well as new insights from Web analytics practitioners around the world.
Robert DeFrancesco is the founder and managing editor of Tech-Stock Prospector, an investment research and advisory service covering various segments of the technology sector. He is a veteran tech analyst who has covered the sector for more than 20 years. A former senior writer with Louis Rukeyser's Wall Street newsletter, Rob tracks the latest developments in the tech world and uncovers the most promising investment opportunities. He conducts deep fundamental research to identify and capitalize on inefficiencies within the technology-stock sector. In addition to company-specific research, he covers key themes, including cloud computing, mobile broadband, collaboration, social media, networking security, datacenter consolidation, and virtualization.
John Milne, a former INFORMS Vice President of Practice, joined Clarkson University after 26 years at IBM. His research focuses on extending operations research methodologies to address practical problems in supply chain management.
Brian Denton, Secretary of the Institute for Operations Research and the Management Sciences (INFORMS) Brian Denton serves as secretary of INFORMS and is an associate professor in the Industrial and Operations Engineering Department at the University of Michigan. His primary research interests are in optimization under uncertainty with applications to medical decision making related to the detection, treatment, and prevention of chronic diseases.
Accomplished Financial and Information Technology Leader with 13+ years of demonstrated achievements in delivering superior financial, operational improvements for multimillion-dollar companies. A turnaround specialist and Driven professional known for delivering exceptional project development and business development while successfully launching new products, services and facilities. Talented healthcare technology expert with a proven ability to develop long-lasting and profitable business relationships aimed at generating fresh revenue, reducing costs and producing dramatic business growth. M.B.A. in Finance. Additional areas of expertise:
Development Finance Turnaround Management Project Finance New Market Tax Credit Strategic Planning Project Management Healthcare Technology Consulting Outsourcing Services Business Development Corporate Finance Capital Raising Medical Imaging & Teleradiology Revenue Cycle Management Competitive & Trend Analysis Risk & Needs Assessment Vendor Management Relationship Development Revenue Growth
Corporate Finance, Development Finance, Project Finance, Cloud Computing Business Intelligence, Predictive Analytics, Project Management,Healthcare Information Technology, Mobile/wireless Technologies, RTLS/RFID, Healthcare IT Stimulus funding & Meaningful Use compliance
Alison Diana has written about technology and business for more than 20 years. She was editor, contributors, at Internet Evolution; editor-in-chief of 21st Century IT; and managing editor, sections, at CRN. She has also written for eWeek, Baseline Magazine, Redmond Channel Partner, ZDE's custom group, and CIO Insight, as well as many of the industry's leading vendors and channel organizations. Alison, who lives in Central Florida, is an avid Yankees fan. She enjoys rooting on her daughter's travel softball team and reading mysteries. She can be reached on Twitter at @alisoncdiana; on LinkedIn at AlisonDiana, or Google+.
Maryam Donnelly is Vice President of Marketing Services at Impact Marketing. She has spent more than 15 years leading marketing strategy, communications, product marketing, market research, and business development at Fortune 500 companies including Prudential Insurance, Automatic Data Processing, and Travelport (formerly Cendant). She has been a principal at Impact Marketing, a boutique marketing services company based in the New York metro area, for the past five years. Impact Marketing provides the spectrum of businesses with strategic marketing consulting services including marketing planning, marketing communications, marketing management, and analysis. Maryam holds a BBA and MBA in marketing from Hofstra University. She can be reached at firstname.lastname@example.org.
Michael Endler joined InformationWeek as an associate editor in 2012. He previously worked in talent representation in the entertainment industry, as a freelance copywriter and photojournalist, and as a teacher. Michael earned a BA in English from Stanford University in 2005 and, pending the completion of a long-gestating thesis, will hold an MA in Cinema Studies from San Francisco State.
Brian Epp leads the Assessment and Analytics Group for Pearson eCollege's Academic Training and Consulting team. He advises leaders in higher education on effective practices in these areas and presents on assessment, analytics, and Web 2.0 at conferences worldwide. Prior to joining Pearson eCollege, he was director of international education and chair of international programs at Jones International University, where he focused on campus internationalization strategies and the development and management of dual degree programs with partner institutions in Latin America, Spain, South Korea, and India. Brian holds an M.Ed. in eLearning technology and design.
Charlotte Erdmann comments on a wide range of technologies from her base in Berlin. Previously, she was the long-serving editor-in-chief of the magazine Mac Life as well as a host of special publications devoted to Apple products published by falkemedia in Kiel, Germany. After graduating in computer linguistics, German studies, and educational theory, she initially focused her journalistic activities on Apple, NeXT, and online media, and is familiar with the worlds of iPhone and Cocoa development. She developed and led the only German-language NeXT magazine, entitled NextToYou. Erdmann became online editor-in-chief at ZooPlus.de in 1999. She later developed the MacLife.de. In 2008, she became editor-in-chief of all Apple publications at falkemedia. She led a major relaunch of MacLife.de and was closely involved establishing its popular Facebook page. In addition to blogging, she is a media and communication consultant, organizing and managing large customer magazines and marketing activities within the IT industry.
Scott Ferguson is the former Editor in Chief of eWeek, where he oversaw the day-to-day operation of eWeek.com, as well as eWeek Magazine, until the print publication stopped in 2012 and eWeek converted into an all-digital publication with tablet and smartphone editions. He worked for more than six years at eWeek, starting as a staff writer covering microprocessors, PCs, servers, virtualization, and the channel. Scott also worked in a number of editorial positions, including as managing editor, while helping to shape the publication¹s core coverage of enterprise applications, mobility, and cloud computing. Before starting at eWeek in 2006, he worked for the Asbury Park Press of Neptune, N.J., where he covered law enforcement, the courts, and municipal government for four years. He also worked at the Herald News of Woodland Park, N.J., where he covered a number of different beats. Scott has degrees in journalism and history from William Paterson University.
David Fletcher is the Chief Technology Officer of the State of Utah where he oversees digital government initiatives and coordinates the introduction of new innovation and the state's technical architecture program. He has a long history of involvement with technology initiatives, having previously served as director of the state's Division of Information Technology, Deputy CIO for e-government, and Deputy Director of the Utah Department of Administrative Services. During his tenure with the State of Utah, he has promoted the use of technology to improve citizen and business interaction with state government. Utah now offers more than 1,000 interactive online citizen and business services through its award-winning portal, Utah.gov. Many of these services have become the primary channel for service delivery. David has a Master's Degree in public administration from the University of Washington.
Christine Franklin is the Lothar Tresp Honoratus Honors Professor in Statistics at the University of Georgia. She was the lead writer for the ASA Pre-K-12 GAISE Framework that served as the basis for the Statistics strand in the Common Core State Standards. She is also a past AP Statistics chief reader and is an elected Fellow of the American Statistical Association. She is a 2014-15 Fulbright Scholar and will spend five months at the University of Auckland, New Zealand, working with statistics educators in K-12 Statistics.
Marc-Roger Gagné is a prolific Privacy and Data Governance Advocate who resides in Ottawa, Canada. Throughout the span of nearly two decades, Marc-Roger has been dedicated to providing top-notch policy advice for government and corporate clients alike. He is a member of the Board of Directors of the Privacy and Access Council of Canada since 2010 and a Member of the International Association of Privacy Professionals (817631). Additionally, he holds membership at the Compliance, Governance & Oversight Council, the Law Society of Upper Canada, and the Information Systems Audit and Control Association (ISACA).
Michael S. Gendron, PhD, is a professor at Central Connecticut State University, an information and communication technology, or ICT, strategy consultant, and author, including of the recently published book Business Intelligence Applied: Implementing an Effective Information and Communications Technology Infrastructure. He speaks regularly at academic and professional conferences globally, as well as participates in Internet governance activities. Michael has more than 35 years of experience in the IT sector, having held a wide range of positions. He has been CIO of a large health maintenance organization, MIS director of an insurance company, technology policy analyst at a state health department, and programmer analyst at a healthcare claims administrator.
During the past 14 years, Carla has worked with Fortune 100 and 500 companies including, but not limited to, Discover Financial Services, Johnson & Johnson, Hershey, Kraft, Kellogg's, SC Johnson, McNeil Consumer Healthcare, and Firestone. Acting as a liaison between the IT department and the executive staff, she is able to take huge, complicated databases, decipher business needs, and come back with intelligence and insight that quantifies spending, profit, and trends. She entered the University of Tennessee at Chattanooga in the spring of 1993 and worked in the Developmental Math Lab throughout her tenure there, assisting students with all levels of mathematics. Upon graduating from UTC in 1998 with a double major in applied mathematics and economics, she moved to the Chicago area to start her career in analytics. Carla's specialties include: comprehensive customer satisfaction and retention analysis; brand research and competitive analysis; employee retention research; survey creation and analysis (new product and branding); database creation and mining; social media and coupon incentive promotions; and project management (Scrum certified). She may be followed on Twitter: @data_nerd
Joe Gimenez is a freelance writer on issues important to the oil, gas, and utility industries. His familiarity with the capabilities and value of analytics and business intelligence in those industries has developed through his work with IT and management consultancy Capgemini, ETRM solutions provider RiskAdvisory, and analytics software solutions provider SAS. His writing has been noted for its unique observations and insights based on his own analysis of available facts. And his clients retain his services for his ability to describe the intersections of data with practical knowledge in a business context. Gimenez has honed his writing skills as a journalist and editor at various publications. His 2008 article, "On the $100/barrel Highway: The Energy Industry's Roadmap to the Future," in Business Baylor Review was prescient on the role that new technology and discoveries would play in the future of the oil industry and the retreat of the Peak Oil theory, especially with an influx of a new, nascent workforce thinking across disciplines.
Sandra is a free-lance business and technology writer in the Boston area. She is a frequent contributor to many high-tech print and online publications. Previously events editor and managing editor of online for IDG's Network World, Sandra has covered all aspects of business intelligence/analytics over the years, writing articles and in-depth issue papers. An industry educator, she moderates Webcasts and conference sessions on an array of technology topics. She can be reached at email@example.com.
Dan Graham is responsible for strategy, go-to-market success, and competitive differentiation for the Active Data Warehouse platform and Extreme Performance Appliance. He has nearly 40 years' experience in the industry and joined Teradata in 1989.
Michelle Greenlee has more than nine years of experience as a technology professional. She has worked with marketing directors of national franchises and other national companies to develop online and cross-media marketing campaigns. Her specialties include open-source software, new media, and the latest advances in Internet technologies. She graduated magna cum laude from Internet Evolution's 6DEE Executive Education Series and is currently pursuing Google Adwords Professional Certification. When she isn't writing code, she writes about code for the Dice blog network. She's based in Texas with her family of people and her family of devices: three Android phones, an iPad2, an Android tablet, and two iPods. You can follow Greenlee's work at about.me/tinym and tinym.com.
Seth Grimes is an analytics strategist with Washington DC based Alta Plana Corporation. He is contributing editor at TechWeb's InformationWeek and founding chair of the Sentiment Analysis Symposium and the Text Analytics Summit. He is the leading industry analyst covering text analytics and sentiment analysis. Seth consults, writes, and speaks on business intelligence, data management and analysis systems, text mining, visualization, and related topics.
Suneel Grover is a Principal Solutions Architect supporting Digital Intelligence, Marketing Analytics and Omni-Channel Marketing at SAS. By providing client-facing services for SAS in the areas of predictive analytics, digital analytics, visualization and data-driven integrated marketing, Grover provides technical consulting support in industry verticals such as media, entertainment, hospitality, communications, and sports. In addition to his role at SAS, Grover is a professorial lecturer at The George Washington University in Washington DC, teaching in the Masters of Science in Business Analytics graduate program within the School of Business and Decision Science. Through this hybrid of activity, he provides thought leadership through white papers, featured speaker presentations, and program advisory services for entities such as the Direct Marketing Association, Interactive Advertising Bureau, Indiana University, University of Missouri, Radford University, and New York University. In addition to his contributions to industry and academia, Grover has a MBA in Marketing Research & Decision Science from The George Washington University and a MS in Integrated Marketing Analytics from New York University.
Daniel D. Gutierrez is a Los Angeles-based data science consultant with AMULET Analytics. He's been involved with data science and machine learning long before they came in vogue, so imagine his delight when the Harvard Business Review recently deemed "data scientist" as the sexiest profession for the 21st century!
He's also an educator, who recently designed the new Data Science program at UC Davis Extension. Dan just had his most recent book published, Machine Learning and Data Science: An Introduction to Statistical Learning Methods with R.
Follow his data science musings at @AMULETAnalytics.
James Haight is a research analyst at Blue Hill Research focusing on analytics and emerging enterprise technologies. His primary research includes exploring the business case development and solution assessment for data visualization, advanced analytics, and business intelligence applications. He also hosts Blue Hill's Emerging Tech Roundup Podcast, which features interviews with industry leaders and CEOs on the forefront of a variety of emerging technologies. Prior to Blue Hill Research, James worked in Radford Consulting's Executive and Board of Director Compensation practice, specializing in the high tech and life sciences industries. Currently he serves on the strategic advisory board of the Bentley Microfinance Group, a 501(c)(3) non-profit organization dedicated to community development through funding and consulting entrepreneurs in the Greater Boston area.
Fern Halper is the director of TDWI research for advanced analytics, focusing on predictive analytics, social media analysis, text analytics, cloud computing, and other big-data analytics approaches. She has more than 20 years of experience in data and business analysis and has published numerous articles on data mining and information technology. Halper is co-author of "Dummies" books on cloud computing, hybrid cloud, service-oriented architecture, and service management, as well as Big Data for Dummies. She has been a partner at industry analyst firm Hurwitz & Associates and a lead analyst for Bell Labs. Her PhD is from Texas A&M University. You may reach her at fhalper@tdwi.
Lyndon Henry, a writer, editor, journalist, and transportation consultant, holds a Master of Science in community and regional planning (transportation focus), 1981, and a Bachelor of Arts in History, 1964, both from the University of Texas at Austin. In 1973 he presented the original proposals and feasibility studies of light rail for Austin, which led to planning for rail transit in the region. From 1981 to 1985 he served as a transportation consultant to the Hajj Research Centre in the Kingdom of Saudi Arabia. He has also served as a consultant on various transit projects in the US. In 1984, as a member of the Austin-Travis County Transit Task Force, his recommendation to form a transit authority for the Austin area with a full funding mechanism was accepted, and the authority, now called Capital Metro, was created in 1985. From 1989 to 1993, Henry served as a board member and vice-chairman of the agency. From 1990 to 1992 he taught a course in public policy at St. Edwards University (Austin). From 2002 to 2011 he served as a data analyst for Capital Metro. Among other pursuits, his background also includes work as a programmer and systems analyst, investigative journalist, and creative fiction writer. Currently he is a blog columnist for Railway Age magazine.
Doug Henschen is Executive Editor of InformationWeek, where he covers the intersection of enterprise applications with information management, business intelligence, big data and analytics. He previously served as editor in chief of Intelligent Enterprise, editor in chief of Transform Magazine, and Executive Editor at DM News. He has covered IT and data-driven marketing for more than 15 years.
Shawn Hessinger is a community manager, blogger, social media and tech enthusiast, journalist, and entrepreneur based in Northeastern Pennsylvania. He serves as community manager and blogger for BizSugar.com, a business news and information Website, and contributes regularly to the online business news source, Small Business Trends. He is the founder of PostRanger.com, an online content and media community, and has provided blogging and social media services and consulting for companies all over the world. He researches and writes on a variety of business, Internet-related, and other tech topics including business intelligence and analytics. He is also keenly interested in computer-aided data management as it relates to his various online ventures. A newspaper journalist with more than 11 years experience as a reporter and then managing editor, Shawn began blogging in 2006 and now provides a variety of consulting and outsourcing services in Search Engine Optimization, Web development, and online marketing to companies large and small. He is a strong advocate for the use of BI and related computer data management in business decision making, whether using software as a service (SaaS), cloud, or other applications, and in the opportunity these technologies provide to transform small startups and larger established businesses alike.
Cindi Howson is the founder of BI Scorecard, a resource for in-depth BI product reviews based on exclusive hands-on testing. She has been advising clients on BI tool strategies and selections for more than 20 years. She is the author of Successful Business Intelligence: Unlock the Value of BI and Big Data and SAP Business Objects BI 4.0: The Complete Reference. She is a faculty member of The Data Warehousing Institute (TDWI) and a contributing expert to InformationWeek. Before founding BI Scorecard, she was a manager at Deloitte & Touche and a BI standards leader for a Fortune 500 company. She has been quoted in The Wall Street Journal, the Irish Times, Forbes, and Business Week. She has an MBA from Rice University.
President and Founder of the Boulder BI Brain Trust and Intelligent Solutions, Inc. A thought leader, visionary, and practitioner in the rapidly growing fields of business intelligence and customer focused-strategy - Claudia Imhoff, Ph.D. is a popular and dynamic speaker and internationally recognized expert on analytical CRM, business intelligence, and the infrastructure to support these initiatives - the Corporate Information Factory (CIF) Dr. Imhoff has co-authored five highly-regarded and popular books on these subjects and writes monthly columns (totaling more than 60) for technical and business magazines. She has served on the Board of Advisors for DAMA International and was chosen by the DAMA organizations to receive the 1999 Individual Achievement Award. She is an advisor and a faculty member for The Data Warehousing Institute and serves as an advisor for several technology and commercial companies.
Piyanka Jain has more than 10 years of analytics and entrepreneurial experience, with a cumulative business impact of more than $120 million. Before she founded Aryng, Jain was PayPal's head of business analytics for North America. She is a regular keynoter and speaker at business and analytics conferences.
Chris is the Vice President of Collaborative's Technology Services Practice. He is responsible for overseeing Collaborative's non-industry-related services including Information Management, Software Solutions, Business Process and Program Management, and Software Performance and Quality. In this role he guides the company's thought leadership, service development, and technology partnerships. As a practitioner, Chris has over 15 years of consulting in the information management discipline. He is an expert in data integration and data warehouse architecture and technologies. He has served many industries throughout his career, with a particular focus on the life science industry. Prior to joining Collaborative, he was a senior member of Computer Sciences Corp.'s National Data Warehouse practice
Kishore Jethanandani's current professional focus is content development and communications of complex subject matter for clients in the technology and financial services industry in the San Francisco Bay and Boston area. His career has evolved from industrial economic research with an accent on policy reform to a business journalist while he was in India to marketing writing and research in the USA. A technology buff and a futurist, he has an instinct for spotting emerging technology and market trends and their likely impact on business strategy and competition. His personal slogan is "A hedgehog who senses the future". My website can be found at www.futuristlens.com
Most recently Vice President of Engineering at Germane Systems, creating ruggedized servers and storage for the US submarine fleet, Jim has held senior management positions at SGI/Rackable and Verari. He was CEO at startups Scalant and CDS, headed operations at PC Brand and Metalithic, and led major divisions of Memorex-Telex and NCR. His team at NCR has their first SCSI ASIC in the Smithsonian. At NCR, he led a $2 billion systems program and built a $500 million annual storage revenue stream. In 2007, he won a TechTarget Product-of-the-Year award for storage appliances that sold 70PB in their first year. Recent successes include a family of scale-out storage appliances at SGI/Rackable and "converged" systems at Verari. Now a consultant focused on storage and cloud computing, Jim's notable assignments include acting as infrastructure program manager for a multibillion-dollar cloud deployment and creating a software approach for leading-edge storage-class memory.
Emily Johnson is an Associate Editor on UBM America's Content Marketing team. Prior to this role, Emily spent four and a half years in content and marketing roles supporting the UBM America's IT events portfolio. Emily earned her B.A. in English from the University of California, Berkeley. Follow her on Twitter @gold_em.
Curtis Franklin Jr. has been writing about technologies and products in computing and networking since the early 1980s. He contributes to a number of technology-industry publications including Information Week , ChannelWeb , Network Computing , InfoWorld , PCWorld , Dark Reading , and ITWorld.com on subjects ranging from mobile enterprise computing to enterprise security and wireless networking. He is online community manager for the Interop conference and is a senior contributing analyst for the InfoWorld Test Center where he focuses on network infrastructure, wireless networking, and security.
Curt is the author of hundreds of articles, the co-author of three books, and has been a frequent speaker at computer and networking industry conferences across North America and Europe. His most popular book, The Absolute Beginner's Guide to Podcasting , with co-author George Colombo, was published by Que Books. His most recent book, Cloud Computing: Technologies and Strategies of the Ubiquitous Data Center , with co-author Brian Chee, was released in April 2010. When he's not writing, he is a painter, photographer, cook, and multi-instrumentalist musician; and is active in amateur radio (KG4GWA), scuba diving, and the Florida Master Naturalist program.
Sherry Judd is a Partner at Marketing Tactics LLC, where she heads the social media practice. She works with clients to translate their marketing visions into analytics and their analytics into English. Growing up in LA as a numbers geek among surfers, she found her tribe at Stanford studying cognitive psychology, mathematical modeling, and statistics. In addition to a BA in psychology, she holds an MBA from the Stanford Graduate School of Business. Sherry believes that analytics are a mindset, not a job, and that we could all benefit from bringing more decision-making techniques and "data literacy" to our lives. Her two sons have heard this for years and will start to listen to her one day soon, she just knows. She may be reached at firstname.lastname@example.org. She is too busy writing blogs for other people to maintain her own.
Kaplan was formerly a leading industry analyst at IDC, Dataquest, and META Group, and successful senior marketing executive at InterOPS Management Solutions and International Network Services (INS). He founded THINKstrategies in 2001 as the only independent strategic consulting firm dedicated to helping enterprise IT decision-makers and technology solution providers achieve their business objectives by leveraging the value of Software-as-a-Service (SaaS), Cloud Computing and Managed Services. In addition to focusing on the business implications of these transformational services, Kaplan has also founded the Cloud Computing Showplace which is the largest online directory and best practice resource center focused on SaaS, Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) solutions, including managed services. He is a frequent contributor to various publications and speaker at many major industry events.
Madina Kassengaliyeva, Principal Manager with Think Big Analytics, is responsible for ensuring successful delivery of the firm's engagements -- helping clients imagine and capture the value of adding big-data technologies and methods to their businesses. She believes that starting with the business opportunity and then identifying the right mix of infrastructure, data, and organizational capabilities across the client's organization is the way to maximize the value of big data. Kassengaliyeva has led strategy, engineering, and data-science engagements in a variety of areas, including recommendation engines, customer interactions optimization, marketing analytics, and compliance. She brings the entrepreneurial spirit to large client organizations and strives to build strong, cross-functional teams. She holds an MBA from the University of Chicago and a BA in international studies from American University.
Jill King is responsible for driving market awareness and demand for Adaptive Computings products and services. With a professional background that spans more than 20 years in telecom, networking, and IT, Jill brings a wealth of marketing and leadership experience to her Adaptive Computing role.
Andy Kirk is a UK-based freelance data visualization architect, consultant, training provider, author, and editor of visualisingdata.com, a popular data visualization blog. After graduating from Lancaster University in 1999 with a Bachelor's (honors) in operational research, he held a number of business analysis and information management positions at some of the largest organizations in the UK. Late 2006 provided a career-changing "Eureka!" moment when he discovered the subject of data visualization. He has subsequently pursued a passion in this subject, completing a research Master's (with distinction) at the University of Leeds in 2009. In February 2010, he launched visualisingdata.com with the mission of providing readers with inspiring insights into the contemporary techniques, resources, applications, and best-practices in this exciting subject. His consultancy work and training courses extend this ambition, helping organizations of all shapes, sizes, and domains master the analysis and communication of their data. Some of his most recent clients include Microsoft, Disney, Intel, and McKinsey. Andy's firstbook, Data Visualization: a successful design process, is a handy strategy guide for anyone facing the challenges of designing a data visualization and wanting to accomplish an effective solution in the most efficient way.
Scott Koegler is a former CIO and author of the book, Multisite Systems Integration, which describes methodologies for integrating distributed networks, based on one of the projects he developed for a healthcare provider. His main topics of focus currently include EDI technology, nonprofit topics, and technology for medical practices. He is also the publisher of the Website, Your Company Newsletter.
Harvey Koeppel is the President of Pictographics Inc., a management and technology advisory and consulting services firm. The firm has provided executive-level support to the financial services industry since its inception in 1979. Koeppel recently served as Executive Director of the Center for CIO Leadership. He set the Center's strategy and directed internal and external operations in support of a global community serving more than 3,400 CIOs and other C-level executives interested in developing the skills required to further leverage enterprise investments in information technology. From May 2004 through June 2007, he served as the CIO and SVP of Citigroup's Global Consumer Group (GCG). In that role, he set the strategic direction for the GCG's operations and technology and actively supported the development and growth of the operations and technology community in support of all GCG products and services on behalf of 180 million customers located in 54 countries throughout the world. Harveyhas a distinguished record of IT innovation in the financial services industry. He designed the first graphical user interface for the Nasdaq trader workstation. He was the architect and designer of FxNet, a software program that revolutionized the way large financial institutions manage settlement risk within FX portfolios, and he is the named inventor on the Citibank patent of the "Recommendation Engine," a software component that advises sales and service staff about products and services to discuss with clients based upon their financial goals and objectives.
Tony Kontzer has been writing about technology and business for nearly 20 years and currently freelances from his home in the San Francisco Bay Area. Having spent the dot-com boom and bust years in Silicon Valley, he's had a front-row seat for the evolution of the technologies that have been the foundation of IT-powered business -- from the growth of client/server computing, through the birth of the commercial Internet, to the emergence of cloud computing, social media, and the era of big-data. He was on staff at InformationWeek from 2000 to 2006, for which he is currently a paid commenter, and has been an occasional contributor to UBM's Internet Evolution and The CMO Site. He also is a regular contributor to Investor's Business Daily, CIO Insight, and Baseline. A 1988 graduate of the University of Missouri-Columbia School of Journalism, Tony spends his spare time relaxing with his wife, playing with his three sons, tinkering around his home in Albany, Calif., and, when time allows, blogging, playing saxophone and percussion, and traveling. His somewhat infrequent Twitter posts can be found at @tkontzer.
Anish Koppula is a media performance analyst with Starcom MediaVest Group (SMG) in Chicago. He has a strong statistical and analytics background with a passion for business intelligence and predictive modeling. His areas of expertise are time series forecasting, generalized linear models, and risk analysis, and his current research focus is on cluster analysis and market segmentation. Prior to joining SMG, he worked closely with telecom, retail, and financial giants and led academic projects reporting significant lifts and recommendations for their businesses. Koppula is a SAS Certified Advanced Programmer and a Predictive Modeler, with other certifications from JMP, Sun Microsystems, and Google. He was nominated as session coordinator for SAS Global Forum 2011 and inducted into the Phi Kappa Phi Honorary Society by Oklahoma State University's (OSU) Graduate College. With a keen interest in software platforms, he has worked on projects including iPhone OSU app development and authored a publication on data acquisition for the International Conference on Avionics Systems. He has a Master's degree in electrical engineering from OSU and completed the SAS and OSU Data Mining Certificate Program at OSU's Spears School of Business.
Travis Korte is a research analyst with the Center for Data Innovation, where he conducts research in general data policy, open government, and health analytics. He has worked on data science projects with the Huffington Post and other organizations.
Paul Korzeniowski is an AllAnalytics.com contributing editor who has been examining IT issues for more than two decades. During his career, he has had more than 10,000 articles and 1 million words published. His work has appeared in the Boston Herald, Business 2.0, eSchoolNews, Entrepreneur, Investor's Business Daily, InformationWeek, and Newsweek, among others. He has expertise in analytics, mobility, cloud computing, security, and videoconferencing. Paul is based in Sudbury, Mass., and can be reached at email@example.com.
Dr. Harish Kotadia is an industry recognized thought leader on big-data and analytics with more than 13 years' experience as a hands-on project manager implementing customer relationship management (CRM), analytics, and business intelligence (BI) solutions for Fortune 200 clients in the US. He also has about five years' experience as a research executive in marketing research and analytics working for organizations such as Gallup. He holds a PhD in marketing management; both a Master of Business Administration and a Bachelor of Business Administration, with specialization in marketing management; and a diploma in computer applications. The subject of his doctoral thesis was customer satisfaction, and it involved building a statistical model for predicting satisfaction of clients with the services of their ad agencies. He lives in Dallas and works as a consulting practice leader, data analytics and big-data, for a US-based global consulting company. Views and opinion expressed in his blog are his own.
Roger Lang has over 35 years of financial services experience ranging from banking and treasury to trading and risk solutions development, consulting and sales. He spent 20 years at HP, led working groups for the Financial Services Roundtable, and directed the Wall Street Cornell Theory Center. Roger currently works in product marketing supporting the SAS Risk and Quantitative Solutions group. He is a graduate of New York University with a B.S. in International Business.
Scott Larsen got his BS and MS in Computer Science from Brigham Young University and followed that with a PhD from the University of North Carolina at Chapel Hill. He worked at Google for six years doing large-scale data analysis and machine learning in distributed systems. He left to start Better Place Consulting in 2012. Larsen's specialties include distributed systems, computer vision, computer graphics, and small group teaching of all things computers. For fun, he's a photographer.
Dave Lewis has almost two decades of industry experience. He has extensive experience in IT operations and management. Currently, Lewis is a Global Security Advocate for Akamai Technologies. He is the founder of the security site Liquidmatrix Security Digest and cohost of the Liquidmatrix podcast. Lewis writes a column for CSO Online and Forbes.
Lenny Liebmann is one of the most widely published observers of enterprise IT in the context of real-world business objectives and constraints. Over the past 30-plus years, his work has been featured in publications ranging from InformationWeek to Forbes. His long-standing engagement with front-line IT practitioners also makes him a sought-after speaker and moderator for industry conferences and online events. Lenny wrote his first line of code in 1973, graduated Yale in 1979, and worked for AT&T Bell Laboratories until 1984.
Dave Linthicum is the CTO and founder of Blue Mountain Labs, an internationally recognized industry expert and thought leader, and the author or co-author of 13 books on computing, including the best-selling Enterprise Application Integration. He keynotes at many leading technology conferences on cloud computing, service-oriented architecture (SOA), enterprise application integration, and enterprise architecture, and has appeared on a number of TV and radio shows as a computing expert. His latest book is Cloud Computing and SOA Convergence in Your Enterprise: A Step-by-Step Guide. Over his career, Dave has formed or enhanced many of the ideas behind modern distributed computing, including cloud computing, enterprise application integration, B2B application integration, and SOA, approaches and technologies in wide use today. For the last 10 years, he has focused on the technology and strategies around cloud computing and how to make cloud computing work for the modern enterprise. This includes work with several cloud computing startups and the formation of Blue Mountain Labs.
Julie Lockner is a leading industry expert in the structured data management market. As Senior Analyst and Vice President covering data management solutions for ESG, her focus areas include database management systems, data warehouse, business intelligence, data analytics, data integration, and, most recently, all things "big data." Prior to joining ESG, Julie was President and Founder of CentricInfo, a consulting firm that specialized in helping organizations find value in their information assets through implementation of data governance policies, datacenter optimization, and data analytics focusing on aligning business and IT. ESG acquired CentricInfo.
David Loshin, president of Knowledge Integrity, Inc., is a recognized thought leader and expert consultant in the areas of data governance, data quality, master data management, and business intelligence. He is the author of numerous books and papers on data management, including the upcoming second edition of Business Intelligence: The Savvy Manager's Guide, and the recently published Practitioner's Guide to Data Quality Improvement, with additional content provided at dataqualitybook.com. Loshin is a frequent invited speaker at conferences, Web seminars, and sponsored Websites and channels, including b-eye-network.com. His best-selling book, Master Data Management, has been endorsed by data management industry leaders, and his valuable MDM insights can be reviewed at www.mdmbook.com. Loshin can be reached at firstname.lastname@example.org.
John Lucas is the Director of Operations at the Cincinnati Zoo & Botanical Garden, rated one of the top zoos in the country. With responsibilities over all earned revenues for the Cincinnati Zoo, he is charged with setting the vision and strategy behind the zoo's efforts to drive a superior guest experience and further the mission of the zoo. John began working with the zoo in 2002, and since that time has been centrally involved in driving new programs and revenues in admissions, group sales, and rides that have enabled the zoo to further its goal of inspiring visitors about their natural world. He leads the zoo's business intelligence effort, which launched in 2010 and has resulted in immediate and profound impacts on how the zoo is able to react to the information it collects.
Daniel Magestro, Ph.D., is the Vice President, Research Director at the International Institute for Analytics, the leading independent research and advisory firm focused exclusively on business analytics.
Dan has more than 15 years of experience practicing and leading analytics in various industries and settings, most recently in healthcare. Prior to joining IIA, Dan led analytics at Cardinal Health in Columbus, Ohio, where he established an Analytics Center of Excellence team to serve the company's large Pharmaceutical Division. Dan has also held analytics roles at JP Morgan Chase, Nationwide Insurance, and Investor Analytics. Since 2010, Dan has served as Adjunct Professor at Ohio State University's Fisher College of Business, where he teaches courses on data analysis and advises the university on analytics initiatives. Dan came to business from science; he holds a Ph.D. in nuclear physics and authored several research publications.
Manoj Chari is Senior R&D Director in the Advanced Analytics Research & Development Division at SAS, with primary responsibility for operations research (OR) related software products from SAS. In addition to tools for optimization modeling, numerical optimization solvers and discrete event simulation, his department develops optimization and network analysis components for other SAS products, including SAS tools for statistics, data mining and machine learning as well as SAS software solutions for customer intelligence and fraud detection. His department also includes a global services group, which supports SAS customer engagements worldwide with modeling and algorithmic expertise related to optimization and simulation. Prior to joining SAS, Chari spent over a decade in academic research and teaching. He has a PhD in Operations Research from the University of North Carolina at Chapel Hill.
Georgia Mariani is the Principal Product Marketing Manager for the Education Industry at SAS.
Mark Bünger joined Lux Research in 2005. As a Research Director he focuses on strategic planning and advanced technologies and in bio-, aero-, and energy domains. Across over 20 years and 40 countries, he has worked as a management consultant, technology analyst, and entrepreneur at Accenture, Forrester Research, and several startups. He has served as chairman of the Swedish-American Chamber of Commerce, and guest lectures at the University of California Berkeley. Mark studied business at Mälardalen Polytechnic (Sweden) and the University of Texas at Austin, and studied and worked in neurology and bioengineering labs at the University of California San Francisco (UCSF). He is an avid linguist, athlete, and Maker.
Jon Martindale is a technology journalist and hardware reviewer, having been covering new developments in the field for most of his professional career. In that time he's tested the latest and greatest releases from the big hardware companies of the world, as well as writing about new software releases, industry movements,and Internet activism.
Karen Matthys is the executive director of external partners at Stanford Institute for Computational & Mathematical Engineering. Her career has included leading technology companies as an executive and teaching students about business strategy as a lecturer at Stanford University.
Kelly McGuire leads the Hospitality and Travel Global Practice for SAS. In this role, she is responsible for driving the offering set and setting strategic direction for the practice. She works with product management, sales, alliances, and R&D to ensure that SAS solutions meet the needs of the market. She also works closely with IDeaS Revenue Solutions, a SAS company, helping to integrate IDeaS revenue management solution with SAS's Customer Intelligence solutions. She has 20 years of experience in the hospitality industry. Before joining SAS, she consulted with Harrah's Entertainment on restaurant revenue management strategies for its major markets. Prior to that, she was a senior consultant at Radiant Systems. She also worked for RMS (Restaurant Revenue Management Solutions) providing menu item pricing recommendations to major chain restaurants.
McGuire has a BS from Georgetown University and an MMH and PhD in Revenue Management from the Cornell School of Hotel Administration. Her research has been published in The Cornell Hospitality Quarterly, Journal of Pricing and Revenue Management, and Journal of Service Management. She and her fellow "The Analytic Hospitality Executive" bloggers are hospitality industry specialists at SAS who have partnered with The Center for Hospitality Research at Cornell University to find solutions to hospitality industry challenges. In this blog, Kelly leverages the knowledge of the faculty, existing research, and the experience of industry peers to answer the questions that hospitality executives face every day. These questions regard topics such as revenue management and price optimization, social media analysis, sustainability, patron/guest lifetime value optimization, labor planning, and marketing automation and optimization.
Natan Meekers is Digital Spearhead, Data Discovery & Reporting, at SAS.
Mehdi Miremadi is a partner at McKinsey & Company where he advises clients on artificial intelligence, strategy, operations and automation projects. He co-leads McKinsey's research on the impact of automation and AI on the future of work.
Polly Mitchell-Guthrie leads the Advanced Analytics Customer Liaison Group in R&D, connecting with customers to improve SAS products. At SAS for 14 years, Polly has held a variety of roles in finance and alliances, and the Global Academic Program. She has a BA and MBA from the University of North Carolina at Chapel Hill.
Nancy Mogire, a Kenyan, is a researcher in IT and systems security. She is a graduate student in information systems at Strathmore University, where she is working on a project with IT faculty to establish a curriculum for training in mobile applications and interactive mobile and Web technologies. She has been in the information field for about four years, previously focused on Web design and Web content production. Mogire is an avid reader of technology publications and blogs. When not doing any of the above, she finds time to play a game of chess or watch a TV series, usually legal, investigative, or political drama, and often with a twist of high-level technology.
Sriram Mohan is an Associate Professor of Computer Science and Software Engineering at Rose-Hulman Institute of Technology who is currently on a one-year sabbatical at Avalon Consulting LLC. In his role as consultant, he is responsible for researching and developing advanced Hadoop and NoSQL solutions for Avalon's clients. He also will leverage his teaching expertise to expand Avalon's in-house advanced training program for the company's staff. The consulting experience he gains through critical commercial projects while at Avalon will allow Sriram to incorporate leading-edge technology training in core database courses for future Rose-Hulman students, who will improve their readiness for advanced placements in industry roles upon graduation. At Rose-Hulman, Sriram's research interests include relational, XML, and document-oriented database systems, as well as human-computer interaction. He has led the development of native XML database systems, introduced security models for XML databases, and trained software engineers in designing and developing relational and NoSQL systems. He is also associated with the Database Lab in the Department of Computer Science at Indiana University. He has a PhD and a Master's in computer science from Indiana University.
Jonathan is a Senior Product Marketing Manager focusing on the SAS Customer Intelligence Solutions. Over 10 years experience in the Customer Intelligence industry. Very interested in the rise of social, the profitability of customers, and best practice retention strategies. Love talking sports, family, and music!
Lisa Morgan is a freelance writer who covers big data and BI for InformationWeek. She has contributed articles, reports, and other types of content to various publications and sites ranging from SD Times to the Economist Intelligent Unit. Frequent areas of coverage include big data, mobility, enterprise software, the cloud, software development, and emerging cultural issues affecting the C-suite.
Jim Mulholland has 25 years of experience in the corporate IT arena, mostly deploying data warehouses and business analytics. He has deployed business intelligence tools for both large (Nabisco, Warner Lambert) and small (Verispan, Creativity Inc.) companies with the largest implementation encompassing several terabytes of storage and a customer dimension with 150 million unique elements. Jim has transitioned his focus to consulting and educational endeavors, having recently received his California teaching credential in mathematics. He is an avid believer in the value of BI tools and has spoken at various industry conferences on the subject.
Judith M. Myerson is the editor of Enterprise System Integration (second edition) and the author of The Complete Book of Middleware. Having more than 15 years of experience covering enterprise technology, she has published articles on mobile security issues, including data loss prevention, network management, and secure mobile application development. She is the former ADP security officer/manager at a now-closed naval facility. Judith enjoys explaining complex technologies in clear, plain English and pointing out what the problems are and what proactive steps different users can take. She was awarded a master of science degree in engineering (computer and information sciences) from the University of Pennsylvania, where the world's first general computer was built -- the ENIAC. Already Advanced Communications Bronze certified, she is aiming to be Advanced Communication Silver certified
Joey Naddeo is a New York City based writer previously working in search engine optimization and, most recently, for All Analytics' sister site, Investor Uprising. In his down time he enjoys books, fires, and friendship.
Tom Nolle is the President, founder, and principle consultant/analyst of CIMI Corp. He started his career as a programmer and moved through various programming and programmer/analyst positions to manage software project teams and entire software projects. His background as a software programmer and architect makes him a hands-on kind of expert, a blend of strategic insight and in-the-trenches practical knowledge. Nolle founded CIMI in 1982 and at the same time began writing regularly for the technology press. He has written for virtually every major tech publication in the networking and IT space, from ComputerWorld, BCR, and Information Week to CIO Magazine, Network World, and Telecommunications Magazine. He's spoken regularly at tradeshows and participated in multiple international standards groups on topics ranging from network management to electronic data interchange. You can read his views in popular industry online forums like Internet Evolution, TechWeb's No Jitter, and Tech Target's publications, especially SearchTelecom. He also produces video blogs for Internet Evolution and Enterprise Efficiency on a regular basis. Nolle is the author of CIMI's technical journal, Netwatcher, a monthly technology strategy publication that's been continuously published since 1982.
Dr. Matthew North is Associate Professor of Computing and Information Studies at Washington & Jefferson College in Washington, Pennsylvania, USA. He has taught data management and data mining for more than a decade, and previously worked in industry as a data miner, most recently at eBay.com. He continues to consult with various organizations on data mining projects as well. Dr. North holds a Bachelor of Arts degree in Latin American History and Portuguese from Brigham Young University; a Master of Science in Business Information Systems from Utah State University; and a Doctorate in Technology Education from West Virginia University. He is the author of the book Life Lessons & Leadership (Agami Press, 2011), and numerous papers and articles on technology and pedagogy. His dissertation, on the topic of teaching models and learning styles in introductory data mining courses, earned him a New Faculty Fellows award from the Center for Advancement of Scholarship on Engineering Education (CASEE); and in 2010, he was awarded the Ben Bauman Award for Excellence by the International Association for Computer Information Systems (IACIS).
Susan Nunziata works closely with the site's content team and contributors to guide topics, direct strategies, and pursue new ideas, all in the interest of sharing practicable insights with our community.
Nunziata was most recently Director of Editorial for EnterpriseEfficiency.com, a UBM Tech community. Prior to joining UBM Tech, Nunziata was Editorial Director for the Ziff Davis Enterprise portfolio of Websites, which includes eWEEK, Baseline, and CIO Insight. Since 2010, she also served as Editor in Chief of CIO Insight. Prior to joining Ziff Davis Enterprise, she served as Editor in Chief of Mobile Enterprise from 2007 to 2010. A frequent public speaker, she has entertained audiences with compelling topics such as "Enterprise Mobility" and "The Multigenerational Workforce." She even managed to snag invitations to speak at the MIT Sloan CIO Symposium – not once, but twice (and those folks are smart). In a past life, she worked as a lead editor for entertainment and marketing publications, including Billboard, Music Business International, and Entertainment Marketing Letter.
A native New Yorker, in August 2011 Nunziata inexplicably picked up stakes and relocated to the only place in the country with a higher cost of living: The San Francisco Bay Area. A telecommuter, her office mates are two dogs and two extremely well fed cats. She holds a Bachelor's degree in Journalism from St. John's University in Jamaica, N.Y. (and she doesn't even watch basketball).
Shane O'Neill is Managing Editor for InformationWeek. Prior to joining InformationWeek, he served in various roles at CIO.com, most notably as assistant managing editor and senior writer covering Microsoft. He has also been an editor and writer at eWeek and TechTarget. Shane's writing garnered an ASBPE Bronze Award in 2011 for his blog, "Eye on Microsoft", and he received an honorable mention at the 2010 min Editorial & Design Awards for "Online Single Article." Shane is a graduate of Providence College and he resides in Boston.
Frank J. Ohlhorst is an award-winning technology journalist, author, professional speaker, and IT business consultant with more than 25 years of experience in the technology arena. He has held several editorial positions at technology publications, including CRN, eWeek, Channel Insider, and TechTarget. He is a regular contributor to leading technology publications, including InformationWeek, NetworkComputing, The BrainYard, eWeek, Enterprise Networking Planet, Desktop Engineering Magazine, Tom's IT Pro, and TechTarget. Frank has also contributed to such business publications as Entrepreneur, WSJ, and BNET, and is an active contributor to multiple technology books. He is the author of Big Data Analytics, a book focusing on the value of big-data for businesses large and small. He also writes whitepapers, case studies, reviewer's guides, and channel guides for leading technology vendors and holds several industry certifications, including MCNE, MCSE, A+, N+, L+, and Security+.
Ajay Ohri has been one of the more widely known independent writers and bloggers in the field of analytics since 2007. His Decisionstats.com Website reaches more than 15,000 people on a monthly basis and has carried more than 90 interviews with noted leaders in the analytics space including authors, analysts, founders, and senior management of practically the entire analytics industry. Ajay is a trained engineer and MBA with almost eight years of experience in projects across the analytics domain, including automobiles, financial services, entertainment, and telecom, with technical expertise in SQL, SAS, R, KXEN, JMP, and SPSS. He is currently in the process of developing online trainings for analytics professionals as well as writing books on analytics using the language R. He has also written three books of poetry, including his most recent, Poets and Hackers.
Park is a trusted advisor in the fields of analytics, social networking, unified communications, and enterprise mobility. His work includes insights on telepresence robotics, the true cost of Bring Your Own Device (BYOD), and the alignment between sports analytics (made popular in Moneyball) and business environments. Park is a top 10 Big Data, analytics, and mobility influencer who has been quoted in USA Today, the Los Angeles Times, and a wide variety of industry media publications.
In addition to his analytics, telecom, and industry background, he has also been involved with online social media and social software for over 15 years, leading to a unique perspective on the social enterprise, social marketing, gamification, hyperlocalization, and the power of network effects associated with technology adoption.
Hyoun holds a Bachelor of Arts degree in Women's and Gender Studies from Amherst College and a Masters of Business Administration degree from Boston University.
Olivia is an internationally recognized author, speaker, and expert in business intelligence and organizational alignment. Her passion for finding successful solutions for her clients inspired her research in systems thinking and integrated business practices. She is considered a thought leader in the integration of analytic tools and holistic organizational practices that deliver success through the optimal blending of quantitative and qualitative methodologies and practices. Her years of research and study in data mining and business intelligence led to the writing of her first book, Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management (Wiley, 2001). Seeing a larger need for the blending of analytics with human competencies, she was inspired to conduct research in the areas of communication, collaboration and leadership. This led to the unveiling of links among the global economy, organizational dynamics, and complexity science, highlighted in her second book, Business Intelligence Success Factors: Tools for Aligning Your Business in the Global Economy (Wiley/SAS, 2009). Olivia currently works with clients in the areas of business intelligence, organizational dynamics, and leadership development, and is the host of a Voice America radio show, Quantum Business Insights — Emerging Perspectives on People, Process, & Profits. Her current research is focused on psychology, complexity science, quantum physics, and evolutionary biology. She holds a BA in Mathematics and an MS in Statistics.
Fabian Pascal is an independent writer, lecturer, and analyst specializing in database management, with emphasis on data fundamentals and the relational model. He was affiliated with Codd & Date and has taught and lectured at the business and academic levels. Clients include IBM, Census Bureau, CIA, Apple, UCSF, and IRS. He is founder, editor, and publisher of Database Debunkings, a Website dedicated to dispelling myths and misconceptions about database management; and the Practical Database Foundations series of papers. Pascal, author of three books, has contributed extensively to trade publications including DM Review, Database Programming and Design, DBMS, Byte, Infoworld, and Computerworld.
IIA marks the sixth successful start-up venture for Jack Phillips over the past 20 years. Jack specializes in spotting emerging job functions, and building successful information publishing and research firms to help those professionals make better decisions. Prior to joining IIA, Jack held operating and founding roles at INFONXX (now kgb USA), ISI Emerging Markets (now Euromoney, PLC), CCBN (now Thomson/Reuters) and the Institute for Applied Network Security (recent private sale). Jack began his career as an investment banker at Morgan Stanley & Co. in New York, and at the Long-Term Credit Bank of Japan in Tokyo, and held senior operating positions at various McGraw-Hill business units in 1994 before becoming an entrepreneur. Jack is a graduate of Harvard Business School and Williams College, and lives with his wife and three children in Portland, Oregon.
Mark Pitts is a data scientist and healthcare executive with more than 25 years of experience solving business problems with technology and analytics. He started programming at the age of 13 – writing his first program on paper because he didn't yet have a computer – and hasn't stopped since. Over the years, he's garnered advanced education and expertise in computing science and business domains, and has applied his multidisciplinary skillset in leading real-world implementations of enterprise resource planning, financial and business intelligence systems, and multimillion-dollar, greenfield development projects to solve enterprise-scale business challenges.
He ultimately progressed from the IT shop to the business, driving the financial performance of healthcare organizations in areas including managed care contracting, provider compensation, payment integrity, forecasting, clinical quality, medical billing, receivables management, and analytics. His innovative work has been recognized with a variety of awards, and his creations support benefits measured in billions of dollars.
In May 2013, Pitts will complete an additional graduate program at Texas A&M University, receiving a Master of Science in statistics with a dual emphasis in applied statistics and biostatistics. He undertook these studies with the recognition that advances in computing technology, the explosion of the electronically interconnected world, and advances in machine learning would combine to change the game, especially in healthcare. He has a passion for writing and public speaking, with a track record of highly rated appearances in a variety of venues, from business and executive conferences to technical and analytics conferences. He has been interviewed, quoted, and featured in a variety of print and online publications, and is currently developing a course designed to introduce business people to the power of data visualization and analytics to solve everyday business problems.
He is also developing a Website for advanced analytics and is incubating a book project that will gain more momentum post-graduation. Pitts is currently employed by a Fortune 25 company, and he lives in Minneapolis with his lovely (and patient) wife, their two teenagers, and four remarkably spoiled dogs. He is also still glowing – and is somewhat harder to live with – after Harvard Business Review declared that data scientist is the sexiest job of the 21st century. You can follow Pitts on Twitter @DatalyticSci.
Robert Plant is an Associate Professor at the School of Business Administration, University of Miami, Coral Gables, Fla., and holds a PhD in computer science. His research, teaching, and executive coaching are centered on the CEO/CFO/CIO relationship, the future of technology, and the role of information systems in strategic management. He has authored more than 60 peer reviewed articles in the area of technology for outlets such as Financial Times, The Wall Street Journal, and Sloan Management Review. His recent publications for Harvard Business Review include "A Global Brand Requires a Global App" (2012), "When Will You Outgrow Your Data Center" (2010), and "The Disappearing Data Center" (2009).
Polo Chau is an assistant professor at Georgia Tech within the School of Computational Science & Engineering<http://www.cse.gatech.edu/> and the School of Interactive Computing<http://www.ic.gatech.edu/>. He teaches courses in data and visual analytics and computing for data analytics (methods and tools). He earned his Ph.D. in machine learning at Carnegie Mellon University.
Aurélie pioneered Digital analytics in Europe by stating vendor independence & focusing on the interaction of tools & data to support her clients' business strategies.
This allowed her to co-found OX2 in Belgium in 2003, which was successfully sold to UK based Digitas LBi (Publicis) in 2008.
In 2012 she co-founds Mind Your Group in Spain addressing issues revolving around digital analytics, including Social Media and Privacy.
Dedicated to analytics since 2001, she is listed in Avinash Kaushik's top 10 analytics blogs. She is Web Analytics Demystified's initial principal consultant for US based web analytics guru, Eric T. Peterson.
Of International background she was Globalization Chair for the Digital Analytics Association (DAA) and serves on the Board of Stockholm's eMetrics Marketing Optimization Summit. Today she speaks at various events such as eMetrics, O'Reilly's Strata and the IAPP, The International Association of Privacy Professionals.
After a decade of gathering technical knowledge about the use of analytics tools through a range of certifications, she focuses on delivering value to the bottom line with keeping an eye on data protection legislation, pushing a Privacy by Design agenda.
Her main focus, besides coaching analysts and data officers, are data integrations and vizualizations; digital analytics teams with their HR set-up & Privacy within the context of Big Data.
Specialties: Data to enhance efficiency, accountability, responsibility & ROI.
Mantra: Data Driven Decision Making & Privacy by Design or in other words Data is the New Oil which needs to be refined & Privacy is the new Green, increasing Customer Trust.
Learn from Digital to test & fail fast (A/B, MVT, CRO, UX, ...); add the power of Big Data and keep an eye on what's legally acceptable to avoid creepiness.
Building on this strategic vision, companies should embrace data transparency & optimal (human) resources allocation in order to foster innovation through experimentation.
Brien Posey is a nine-time Microsoft MVP who works as a freelance writer and industry analyst. Prior to going freelance, he was CIO for a national chain of hospitals and healthcare facilities. Brien has also served as a network engineer for the Department of Defense at Fort Knox and has worked as a network administrator for some of the nation's largest insurance companies.
Balaji Prasad has 30 years of experience in IT leadership, centered around architecture, innovation, and business-technology alignment. After his most recent role as leader of the Enterprise Architecture Practice within Cognizant's Global Banking and Financial Services Practice, he is now President of his strategic technology advisory company, Eminnode LLC. He has been a CTO and chief architect supporting large enterprises such as EDS (now HP Enterprise Services), General Motors, OnStar, and The Hartford Financial Services. Prasad has led multimillion-dollar enterprise architecture and IT strategy programs, devised complex technical solutions in fast-changing and rapid-growth businesses, facilitated CEO-level innovation dialogues, and led globally dispersed teams in a matrixed onsite/offshore model. In addition, he is a published author, has patents in process, and speaks frequently at major industry conferences on many topics, including service-oriented architecture, the semantic web, nanotechnology, wireless/mobile, and speech recognition. He served on the advisory committee of the Worldwide Web Consortium (W3C) where he drove web standards, and he is a TOGAF9-certified architecture practitioner.
Gil Press is Managing Partner of gPress, a marketing, publishing, and research consultancy. Prior to establishing gPress, he held senior marketing positions with DEC and EMC. Most recently, he was Senior Director, Thought Leadership Marketing at EMC, responsible for online and print thought leadership communications and a number of high-impact global marketing programs. He is on the Editorial Board of Ubiquity, an ACM publication, and blogs at http://whatsthebigdata.com and www.infostory.wordpress.com.
Jennifer Lewis Priestley is an Associate Professor of Statistics at Kennesaw State University, where she is the Director of the Center for Statistics and Analytical Services and oversees the undergraduate curriculum in statistics. She has earned recognition by SAS (this site's sponsor) as the Distinguished Statistics Professor of the Year for 2012, and has served as the co-chair of the company's Analytics 2012 conference in Las Vegas. She has authored many published articles on binary classification, sampling, and application of statistical methodologies for problem solving, as well as several textbook manuals for Excel, SPSS, SAS, and Minitab. Prior to receiving a PhD in decision sciences from Georgia State University in Atlanta, Priestley worked in the financial services industry for 11 years. Her positions included VP of Business Development for VISA EU in London, where she was responsible for developing the consumer credit markets for Irish and Scottish banks. She also worked for MasterCard International as a VP for Business Development, where she was responsible for banking relationships in the southeastern US. She also held positions with AT&T Universal Card and with Andersen Consulting. Priestley received an MBA from The Pennsylvania State University, where she waspresident of the graduate student body, and a BS from Georgia Tech. She also received a certification from the ABA Bankcard School in Norman, Okla., and a certification in Base SAS programming from SAS.
Christian Prokopp, PhD, is a principal consultant at Big Data Partnership in London. He develops big data strategies, architectures, and products for clients ranging from technology startups to global banks. Previously, Christian worked as a big data architect and senior data scientist at Rangespan, a wholesale E-commerce analytics platform until a successful exit (Google acquired the company). Christian tweets as @prokopp and spends his spare time as a blogger, (ghost)writer and speaker.
Dhiraj Rajaram is responsible for Mu Sigma's vision and strategic direction, building teams, aligning organizational resources to a customer-centric vision, and delivering profitable growth. He has built Mu Sigma from the ground up. In the process, he raised seed and growth capital for the venture, secured key Fortune 100 customers, incubated a delivery unit, and hired key leadership members. Before Mu Sigma, he advised senior executives across a variety of verticals as a strategy consultant at Booz Allen Hamilton and PricewaterhouseCoopers. Rajaram holds an MBA from the University of Chicago. He also received an MS in computer engineering from Wayne State University and a bachelor's degree in electrical engineering from the College of Engineering, Guindy at Anna University.
Anand Rao is Innovation Lead for PwCs US Analytics Group. His education and career experience combines artificial intelligence expertise and management consulting to enable him to help organizations generate unique insights into data science practices.
Michael Rappa has 25 years of experience as a professor working across academic disciplines at the intersection of management and computing. An accomplished researcher and instructor, his passion is to bring an entrepreneurial and forward-thinking mindset to innovation in higher learning. His current role, as founding director of the Institute for Advanced Analytics at North Carolina State University and principal architect of its pioneering Master of Science in Analytics degree, is to prepare a new generation of data-savvy professionals for leadership in a digital world. You can reach him by email at email@example.com.
Tom Reamy is the Chief Knowledge Architect of KAPS Group, a group of knowledge architecture, test analytics, and taxonomy consultants that he founded. He has 20 years of experience in information projects of various kinds and has published a number of articles in Knowledge Management, Intranet Professional, EContent, and KMWorld, and most recently, two whitepapers on a concept called a semantic infrastructure. He is a frequent speaker at knowledge management, taxonomy, and text analytics conferences.
For the last six years, his primary focus has been on text analytics, helping clients select the best text analytics software for their needs as well as doing text analytics development projects that include applications such as call support and customer experience, enterprise search and enterprise content management, voice of the customer, and customer behavior prediction. He is currently doing research in using text analytics for expertise analysis and other cognitive science projects.
Tom's academic background includes the history of ideas, artificial intelligence and cognitive science, and philosophy, particularly epistemology. When not writing or developing text analytics projects, he can usually be found at the bottom of the ocean in Carmel, photographing strange critters.
Greg Reber is founder & CEO of AsTech Consulting, a leading information security consulting firm. As an early pioneer in the information security field, Reber was among the first to recognize and address the risks presented by consumer-facing applications. He launched AsTech Consulting in 1997 and has established it as the premier firm that financial services companies, retail service providers, and other Fortune 1000 companies turn to for real-world, effective information security solutions. Reber has an engineering degree from the University of Maryland and started his career as an aerospace engineer, then subsequently served as an international trade consultant in the aeronautical industry. He is a member of a number of professional organizations including the Computer Security Institute (CSI), Information Systems Audit and Control Association (ISACA) and the Open Web Application Security Project (OWASP)
Dr. Thomas C. Redman, Founder, Navesink Consulting
Dr. Thomas C. Redman (the Data Doc) is an innovator, advisor, and teacher. He was first to extend quality principles to data and information, in the late 80s. Since then he has crystallized a body of tools, techniques, roadmaps, and organizational insights that help organizations make order-of-magnitude improvements. More recently he has developed keen insights into the nature of data and formulated the first comprehensive approach to "putting data to work." Taken together, these enable organizations to treat data as assets of virtually unlimited potential. Tom has personally helped dozens of leaders and organizations better understand data and data quality and start their data programs. He is a sought-after lecturer and the author of dozens of papers and four books. The most recent, <i>Data Driven: Profiting From Your Most Important Business Asset</i> (Harvard Business Press, 2008), was a <i>Library Journal</i> best buy of 2008. Prior to forming Navesink in 1996, Dr. Redman conceived the Data Quality Lab at AT&T Bell Laboratories in 1987 and led it until 1995. He holds a PhD in statistics from Florida State University and holds two patents.
Rich Reimer is the Vice President of Marketing and Product Management for Splice Machine Inc., provider of the Splice Machine Hadoop RDBMS, which is an SQL-on-Hadoop solution. He has more than 15 years of sales, marketing, and management experience in high-tech companies. Before joining Splice Machine, he worked at Zynga as the Treasure Isle studio head, where he used petabytes of data from millions of daily users to optimize the business in real-time. Prior to Zynga, he was the COO and co-founder of Grouply, a social media platform. Before founding Grouply, Rich held executive positions at Siebel Systems, Blue Martini Software, and Oracle Corp., as well as sales and marketing positions at General Electric and Bell Atlantic. He received his BSEE in electrical engineering from the University of Michigan, his MSEE in electrical engineering from Columbia University, and an MBA from Harvard Business School, where he was a Baker Scholar.
Naomi B. Robbins is a consultant and seminar leader who specializes in the graphical display of data.She trains employees of corporations and organizations on the effective presentation of data. She alsoreviews documents and presentations for clients, suggesting improvements or alternative presentationsas appropriate. Naomi is the author of Creating More Effective Graphs, first published by Wiley and recently reissued by Chart House.
Jennifer Roberts is the marketing director at Collective Intellect, a social media and text analytics company. Her day runs the gamut from creating the overall marketing strategy to writing blog posts to refining messaging and working with sales. Jennifer lives in Boulder, Colo., with one husband, two dogs, and the meanest cat to ever pad the earth.
Leo Sadovy handles marketing for Performance Management at SAS, which includes the areas of budgeting, planning and forecasting, activity-based management, strategy management, and workforce analytics. He advocates for SAS’s best-in-class analytics capability into the offices of finance across all industry sectors. Before joining SAS, he spent seven years as Vice President of Finance for Business Operations for a North American division of Fujitsu, managing a team focused on commercial operations, customer and alliance partnerships, strategic planning, process management, and continuous improvement. During his 13-year tenure at Fujitsu, he developed and implemented the ROI model and processes used in all internal investment decisions, and also held senior management positions in finance and marketing.
Prior to Fujitsu, Sadovy was with Digital Equipment Corp. for eight years in sales and financial management. He started his management career in laser optics fabrication for Spectra-Physics and later moved into a finance position at the General Dynamics F-16 fighter plant in Fort Worth, Texas. He has an MBA in Finance and a Bachelor’s degree in Marketing. He and his wife Ellen live in North Carolina with their three college-age children, and among his unique life experiences he can count a run for US Congress and two singing performances at Carnegie Hall.
Sagi Leizerov, Ph.D., is Global Privacy Leader - Advisory Services, for Ernst & Young. He is a widely recognized information governance and privacy expert who has guided the implementation of multiple programs with a strong risk management and compliance background.
Sean Salleh is an Analytics Manager, consultant, and advisor. His experience includes statistical modeling, mathematical optimization, network analysis, and communication and visualization of insights. Using illustrative examples, he likes to write about analytical methods, applications, and technologies in business. Sean holds Master's degrees in Mathematics and Operations Research and enjoys the effective application of science in making the world a better place.
Stephen Samild is a co-founder of Analyst First, an institution created to advocate the centrality of practitioners and sponsors in business analytics initiatives. Analyst First is a new approach to business analytics in which tools take a far less important place than the people who perform, manage, request, and envision analytics, and analysis is recognized as a non-repetitive, exploratory, and creative process. He is a co-founder and director of Presciient, a privately-owned, vendor-independent consultancy specializing in the long tail of analytics and business intelligence. Stephen has over a decade of experience in business analytics across a range of industries and business functions as a consultant and with software vendors SAS and Cognos. He is an active member of the Institute of Analytics Professionals of Australia.
Kent Sanders, Lead Partner, Enterprise Architecture, Transformation Practice, Enterprise Solutions, Tata Consultancy Services, has more than 25 years of experience helping companies realize competitive business value and differentiation through the use of sophisticated technologies. In his current role, he helps IT organizations add value and strengthen their relationships with internal stakeholders across the business through the development and deployment of advanced information management strategies and enterprise architectures.
Tom Sattler is the founder of G.A.P. Marketing, a marketing agency providing in-store, on-line, SEM, traditional media, and social media services to the retail and IT channels. Prior to starting G.A.P. Marketing, he ran sales and services teams within entrepreneurial IT organizations until he jumped into retail marketing with a Fortune 100 home improvement retailer. When he is not driving customer traffic, converting shoppers into consumers, or measuring the results of campaigns for his clients, Sattler can be found enjoying the beauty and history of the Texas Hill Country on foot or on bike with his wife, kids, and a Labrador named Pekoe. He resides north of Austin, Texas. Follow him and G.A.P. Marketing on Twitter @GAPMktgTweets.
Luca leads the Marketing division of Expert System , and is member of the Board of Directors. Prior to Expert System, Luca cofounded and launched ADmantX, contributed to an impressive first-year growth at SiteSmith, which culminated in a sale to Metromedia Fiber Network, and has held leading positions at Hewlett Packard in the US and Italy. Luca holds an MBA from Santa Clara University and an Engineering degree from the Politecnico di Milano, Italy.
Jim Schakenbach is a marketing communication strategist and freelance writer for B2B and technology companies with over 25 years of experience in broadcast, advertising, and technology marketing communications. With a degree in journalism from Washington & Lee University and a career as a journalist, copywriter, and agency principal, Jim brings both real life experience and a depth and breadth of knowledge that enables him to write effectively and confidently about a wide range of subjects and industries.
Jim has written for a remarkable range of local, national, and international clients. From American medical device manufacturers, to German optical companies, to Middle Eastern software developers and content organizations, Jim has turned complex, often highly technical subject matter into clear, concise and compelling stories, creating understanding for the reader and valuable brand identity for the client. He is a contributing writer to Mass High Tech and the Boston Business Journal as well as principal of BIGWORDS Content Development.
Scott Schlesinger is Senior Vice President and Head of North America Business Information Management at Capgemini. He is a results-oriented technology executive and recognized thought leader with more than two decades of experience and demonstrated success assisting large, global entities in driving organizational change through the leveraging of information. He is a speaker and author on business intelligence (BI), advanced analytics (specifically mobile analytics, big data, predictive analytics, predictive asset maintenance, and data privacy), and cloud-based BI. He's delivered dozens of presentations, written several published articles, and made contributions to articles in several industry publications.
David Schmitt, an analytics director in the hospitality industry, leverages his unique blend of analytical, technical, and communication skills to deliver key insights that help senior executives make better decisions. He has demonstrated success in leading formal and informal cross-functional teams to develop robust enterprise-level datasets and apply advanced analytics that turn data into practicable insights. His strong presentation and writing skills enable him to turn technical analysis into knowledge that audiences find engaging, relevant, and sometimes even fun. Currently a director at a global hotel company, Schmitt previously held a variety of positions in the high-tech industry, including several startups and Apple Computer. He holds a Bachelor's degree in electrical engineering from Georgia Tech and an MBA from Northwestern's Kellogg Graduate School of Management.
Beth Schultz has more than two decades of experience as an IT writer and editor. Most recently, she brought her expertise to bear writing thought-provoking editorial and marketing materials on a variety of technology topics for leading IT publications and industry players. Previously, she oversaw multimedia content development, writing and editing for special feature packages at Network World. In particular, she focused on advanced IT technology and its impact on business users and in so doing became a thought leader on the revolutionary changes remaking the corporate datacenter and enterprise IT architecture. Beth has a keen ability to identify business and technology trends, developing expertise through in-depth analysis and early adopter case studies. Over the years, she has earned more than a dozen national and regional editorial excellence awards for special issues from American Business Media, American Society of Business Press Editors, Folio.net, and others.
Martijn Schut, a principal manager with PwC, has been writing for more than 15 years about artificial intelligence (AI), data mining, machine learning, and collective behavior. He was in the very first batch of AI students, when this became a study on its own in The Netherlands. His academic track record contains cited publications in leading journals, and he has presented his work atvarious international conferences. Having changed from academia to industry after 10 years teaching at university, Schut's industrial experience covers the digital forensic practice, specializing in fraud investigations concerning computer forensics, data and process analytics, and e-discovery. He has an MSc in Artificial Intelligence and a PhD in Computer Science. He also holds an assistant professorship in Business Analytics at the VU University Amsterdam in The Netherlands. His twitter handle is @datawzrd.
Jonathan Schwabish is an economist with the US federal government and creator of policy-relevant data visualizations. He has conducted research on inequality, immigration, retirement security, data measurement, food stamps, and other aspects of public policy in the United States. His work has been published in the Journal of Human Resources, the National Tax Journal, and elsewhere. He is also a data visualization creator and has made designs for a variety of subjects that range from food stamps to healthcare to education. His visualization work has been featured on the visualizing.org and visual.ly websites. Jonathan has spoken at numerous government agencies and policy institutions about data visualization strategies and best-practices. His website, policyviz.com, contains details about his one-day workshops on visualizing and presenting data for people in public policy. He earned his PhD in economics from Syracuse University and his undergraduate degree in economics from the University of Wisconsin at Madison.
Noreen Seebacher has been a business journalist for more than 20 years. A New York City based writer and editor, she has worked for numerous print and online publications. She most recently served as community editor at Investor Uprising, a sister site of AllAnalytics.com. Her work has appeared in The New York Times, the New York Post, New York's Daily News, The Detroit News, and the Pittsburgh Press. She co-edited five newsletters for Real Estate Media's GlobeSt.com and served as the site's technology editor.
She also championed the commercial real estate beat at The Journal News, a Gannett publication in suburban New York City, and co-founded a Website focused on personal finance. Through her own company, Stasa Media, Noreen has produced reports, whitepapers, and internal publications for a number of Fortune 500 clients. When she's not writing, editing, or Web surfing, she relaxes in an 1875 Victorian with her husband and their five kids, four formerly homeless cats, and a dog.
Mary E. Shacklett is President of Transworld Data, a technology research and market development firm. Prior to founding the company, Mary was Senior Vice President of Marketing and Technology at TCCU, Inc., a financial services firm; Vice President of Product Research and Software Development for Summit Information Systems, a computer software company; and Vice President of Strategic Planning and Technology at FSI International, a multinational manufacturing company in the semiconductor industry. Mary has business experience in Europe, Japan and the Pacific Rim. She has a B.S. degree from the University of Wisconsin and an M.A. degree from the University of Southern California, where she taught for several years. Mary is a noted technology analyst and commentator who is listed in Who's Who Worldwideand in Who's Who in the Computer Industry. She is a keynote speaker, and has over 1,000 articles, research studies and technology publications in print.
Marshall Sponder is a Web analytics and SEO/SEM specialist with expertise in market research, social media, networking, and public relations. As both an in-house team leader and consultant, he has used sophisticated analysis to optimize the social media marketing efforts of companies and brands including IBM, Monster, Porter Novelli, WCG, Gillette, Pfizer, Warner Brothers, Laughing Cow, The New York Times, and Havana Central. Sponder is a board member emeritus at the Web Analytics Association, a member of the Search Engine Marketing Professionals Organization (SEMPO), and a member of the Certified Institute of Public Relations Social Media Measurement Study Group (CIPR).
Joe Stanganelli is founder and principal of Beacon Hill Law, a Boston-based general practice law firm. His expertise on legal topics has been sought for several major publications, including U.S. News and World Report and Personal Real Estate Investor Magazine. He is also a social media maven and marketing consultant. He has been working with social media for many years - even in the days of local BBSs (one of which he served as co-system operator for), well before the term "social media" was invented. From 2003 to 2005, Joe ran Grandpa George Productions, a New England entertainment and media production company. He is a produced playwright and has worked professionally as an actor, a director, and a producer. When he's not lawyering, marketing, or social-media-ing, Joe writes scripts, songs, and stories. He also finds time to lose at bridge a couple of times a month.
Michael Steinhart has been covering IT and business computing for 15 years, tracking the rising popularity of virtualization, unified fabric, high-performance computing, and cloud infrastructures. He is editor of The Enterprise Cloud Site, which won the Least Imaginative Site Name award in 2012, and he managed TheITPro.com, a community of IT professionals taking their first steps into cloud computing. From 2006 to 2012, Steinhart worked as an executive editor at Ziff Davis Enterprise, writing and managing research reports, whitepapers, case studies, magazine features, e-newsletters, blog posts, online videos, and podcasts. He also moderated and presented in dozens of webinars and virtual tradeshows. He got his start in IT journalism at CMP Media back in 1998, then moved to PC Magazine, managing the popular Solutions section and then covering business technology and consumer software. He holds a Bachelor of Arts degree in communications/journalism from Ramapo College of New Jersey.
Steven D. Mills is a Data Scientist and proven leader with a history of delivering innovative, high-quality solutions to Booz Allen Hamilton government and commercial sector clients. He has a strong background in technical leadership, project management and business development, which he has successfully leveraged during his time at Booz Allen Hamilton to expand a Data Science/Operations Research service offering to 30-plus staff. He uses his technical expertise in Data Science, Operations Research, cloud analytics, big data, modeling and simulation and database and software development in his role as a senior technical lead on a Department of Defense contract valued in the millions of dollars.
Ezmeralda Khalil is a Principal within Booz Allen's Strategic Innovation Group leading the firm's Data Science Capability Building service offering. The offering provides end-to-end solutions around data science and advanced analytics integrating strategy, data, technology, talent and cultural change to support clients in transforming to an analytics-driven culture. She has over 15 years of experience leading enterprise-wide transformation, strategic planning, process improvement, and change management engagements in the public and private sectors. Prior to joining Booz Allen Hamilton, Ms. Khalil led an Organizational Effectiveness Practice at Science Applications International Corporation (SAIC). She is a certified Project Management Professional (PMP) and Six Sigma Green Belt and has a Change Management Advanced Practitioner (CMAP) certification from the Georgetown University. She has a M.S. in Engineering Management from the George Washington University and a B.S. in Mechanical Engineering from the University of Maryland.
Steven Sarracino is the founder of Activant Capital. He has been investing in exciting growth businesses for over a decade. Recently he managed the investment in, and merger of, iCongo and hybris, which resulted in the acquisition of hybris AG by SAP. He led investments in Sunquest (acquired by Roper Industries), Mitratech, Upland, and WellAware. Over his career, he has invested more than $2 billion of equity across a broad range of technology companies. Prior to founding Activant, Steve was a founding member at Serent Capital. Previously, he helped open the technology investing office at American Capital Ltd. in Palo Alto, Calif. He also worked as a Summer Associate at McKinsey & Co. in its Hong Kong office. He began his career in mergers and acquisitions at Robertson Stephens in San Francisco. He has an MBA from The Wharton School at the University of Pennsylvania. He attended Southern Methodist University for his undergraduate degree, where he received a BBA in finance with a minor in history
The former editorial director for UBM's DeusM division, Terry is now splitting his time among Paragon Jams, a cottage food operation launched in April 2013; professional and executive coaching (a.k.a. "life coaching"); and freelance writing and editing for a number of media and corporate clients.
Sue Talley is the Dean of Technology in Capella University's School of Business and Technology. Dr. Talley joined Capella University's School of Undergraduate Studies as a faculty director in 2006 and became associate dean for Information Technology and Public Safety in 2007. Her background includes faculty and program director positions at Pepperdine University. She was the Principal Investigator for a grant from the U.S. Department of Education on the use of technology in teacher education. She also worked for Apple Computer in Cupertino, CA. Dr. Talley is also advocating for an increase of women in IT professions. She completed her master's and doctoral work in Educational Technology at Pepperdine University. She received her bachelor's degree in English and Psychology from Macalester College. Her research interests include online learning and faculty professional development, particularly the use of case-based learning.
James is the CEO of Decision Management Solutions, and is the leading expert in how to use business rules and analytic technology to build Decision Management Systems. James is passionate about using Decision Management Systems to help companies improve decision making and develop an agile, analytic and adaptive business. He provides strategic consulting to companies of all sizes, working with clients in all sectors to adopt decision making technology. James is also a faculty member of the International Institute for Analytics and has spent the last 20 years developing approaches, tools, and platforms that others can use to build more effective information systems. He has led Decision Management efforts for leading companies in insurance, banking, health management and telecommunications.
James is the author of "Decision Management Systems: A practical guide to using business rules and predictive analytics" (IBM Press, 2011). He previously wrote Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions (Prentice Hall) with Neil Raden, and has contributed chapters on Decision Management to multiple books including "Applying Real-World BPM in an SAP Environment", "The Decision Model", "The Business Rules Revolution: Doing Business The Right Way" and "Business Intelligence Implementation: Issues and Perspectives" as well as many articles to magazines.
In addition to strategy and implementation consulting, James delivers webinars, workshops and training. He is a regular keynote speaker at conferences such as the Business Rules Forum, Predictive Analytics World and IBM's Business Analytics Forum.
Amaresh Tripathy is a Principal in PwC's Advisory group and founded the firm's information analytics practice, which he helps to manage. He has helped Fortune 500 companies in multiple industries (telecommunications, CPG, healthcare, insurance) to use bottoms-up data analytics in strategic decision making. His work has focused on developing growth and pricing strategies, defining market entry plans, understanding customer behavior to increase profitability, improve marketing efficiency, developing operations strategy, and streamlining distribution. Amaresh received his Bachelor of Engineering from the National Institute of Technology and has a graduate degree in Transportation Systems Engineering from the University of Texas-Austin.
Waynette is editor of the Risk Management Knowledge Exchange, managing editor of sascom Magazine, and editor of the SAS Tech Report and SAS Financial Services News. She is passionate about community building and social media engagement in the B2B space. She's developed a comprehensive portfolio of strategic business and marketing communications during her career spanning more than 15 years of magazine, marketing, and agency work.
Dr. Lauren Tucker, CEO and founder of Cooler Heads Intelligence, is a strategist, a data scientist, writer, and presenter who's passion is making the power of predictive analytics accessible: First, as a tool for mid-market companies, and second as an exciting and rewarding career path for people of women and people of color. As the Director of Decision Sciences at The Martin Agency in Richmond, Virginia, Dr. Tucker developed an innovative approach to advanced analytics and marketing intelligence. Her approach, "data plus human knowledge equals better choices and smarter decisions" enabled clients to access the power of predictive analytics without having "prefect" data. This approach inspired the creation of Cooler Heads Intelligence and enabled companies like Kraft, BFGoodrich, SunLife Financial, Penske Transportation Services and TIAA CREF, to take the mystery, but not the magic, out of marketing planning and investment.
John W. Verity has been writing for many years about the computer industry, concentrating primarily on the enterprise market. He has been a staff reporter and editor at Electronic News, Datamation, BusinessWeek, ComputerLetter, and Venture Capital Analyst. As a freelancer, he has had articles published in CFO, Fortune, The New York Times, ComputerWorld, Smart Enterprise, and Technology Review. John also has written for a number of IT suppliers and consulting firms including SAP, CA, Nokia, Cisco Systems, Perot Systems, and PricewaterhouseCoopers.
Venkat Viswanathan is founder and chairman of LatentView Analytics<http://www.latentview.com/>, an analytics company serving retail, consumer goods, finance and other sectors.
Venkat is the visionary behind LatentView. He has helped several Fortune 500 clients leverage an India-based offshore services delivery model in the financial services and telecom sectors for over a decade. He has more than 18 years of experience in management consulting, technology and global IT services management. Before he founded LatentView, Venkat was part of the global leadership team for Cognizant's Communications practice, where he was in charge of strategy and business development and worked closely with field sales teams in winning key global service provider clients and growing the business to the $20 million milestone. Venkat holds a bachelor's degree in engineering from IIT, Madras, and an MBA from IIM, Calcutta.
Dr. Marco Vriens, Senior Vice President of Methodology with The Modellers, has led analytics, research, and insights teams at Microsoft, GE Healthcare, and various marketing research firms. He has worked with many organizations as an outside consultant or as a manager within firms in a variety of industries. With his help, companies have tackled emerging new competitors, increased marketing efficiency and customer satisfaction, and significantly increased their acceptance and usage of customer and marketing insights. He has published articles in the Journal of Marketing Research, Marketing Science, and other leading academic journals, as well as in numerous industry magazines. He is the co-editor of the Handbook of Marketing Research, which won the 2006 Outstanding Title Award. His new book, The Insights Advantage: Knowing How to Win, appeared in 2012.
David has been writing on business and technology for over 10 years. He has been Community Editor at InformationWeek.com and was most recently Managing Editor at Enterpriseefficiency.com. At E2, he covered leadership, Big Data, and mobility. He also led the community building efforts. Before E2, he was an Assistant Editor at MIT Sloan Management Review, where he covered a wide range of business topics including IT, leadership, and innovation. He has also been a freelance writer for many top consulting firms and academics in the business and technology sectors. Born in Silver Spring, Md., he grew up doodling on the back of used punch cards from the data center his father ran for over 25 years. In his spare time, he loses golf balls (and occasionally puts one in a hole), posts too often on Facebook, and teaches his two kids to take the zombie apocalypse just a little too seriously.
Louis Watson is an entertainment industry systems consultant and technical writer based in the Los Angeles area. He has published many how-to technical articles and actively contributes to various IT community-based Websites. Having worked on many major film releases as the technical person behind the curtain, he has acquired a love/hate relationship with the fickleness of Hollywood. He has worked in startups and major enterprises that have allowed him to develop a sense of scope as it relates to the technical needs of businesses. His hobbies and special interests include robotics, application development, sports, and anything to do with the beach, and he has a frustratingly short attention span when it comes to the game of poker. On his personal blog, Louis rants on issues ranging from sports to business and politics. He holds a Bachelor's degree in Business Administration, Management Information Systems from California State University, Northridge, and is always striving to increase his knowledge of technology and keep up with our ever-changing times.
Robin Way has more than 20 years of experience in the design, development, execution, and improvement of applied analytics models for clients in the credit, payments, lending, brokerage, consumer packaged goods, health insurance, and energy industries. He operates his own management analyticsconsultancy, Corios, based in downtown Portland, Ore. He was previously employed with SAS's Financial Services Business Unit as a managing analytics consultant for 12 years, in addition to another 10-plus years in analytics management roles for several client-side and consulting firms. His professional passion is devoted to democratizing and demystifying the science of applied analytics, and his contributions to the field correspondingly emphasize statistical visualization, analytical data preparation, predictive modeling, time series forecasting, and mathematical optimization applied to marketing and risk management strategies. Way is the lead faculty member for the Banking Analytics Research Council on behalf of the International Institute of Analytics. In cooperation with SAS, he is developing a training course on the practice of financial transaction sequence discovery and scoring techniques. His undergraduate degree from the University of California at Berkeley and his subsequent graduate-level coursework emphasized the analytical modeling of human and consumer behavior. He may be reached at firstname.lastname@example.org or www.linkedin.com/in/robineway.
Rick Wicklin, Research Statistician Developer, SAS Rick Wicklin, PhD, is a distinguished researcher in computational statistics at SAS and is a principal developer of PROC IML and SAS/IML Studio. His areas of expertise include computational statistics, simulation, statistical graphics, and modern methods in statistical data analysis. Rick is author of the books Statistical Programming with SAS/IML Software and Simulating Data with SAS. Follow @Rick Wicklin on Twitter.
After graduating from the University of Denver, Wendy Wiesner's first career began at NCR Corporation, working in the Financial Services Division and selling nearly every kind of IT that one might find in a bank: ATMs, in-house account processing, check and remittance processing, imaging, and self-service video-based terminals that could do nearly everything. Because NCR had acquired Teradata (and was itself a pioneer in the massively parallel processing arena), Wendy had the opportunity to work with large customers, systems, and marketing intelligence. Later, a stint in the brokerage industry with the first online brokerage payment processing and decisioning back-end added to the fascination of large systems with the intelligence to help customers help themselves. Guilt over realizing that these systems were going to put thousands out of a job meant a new fascination with economics and another degree. During this time, she became interested in social issues in general, and began working with others on potential solutions, including productive and supportive housing at affordablecohousing.org, cooperatives, employee-owned corporations, direct public offerings, and community-driven development.
Steve Williams is President of DecisionPath Consulting. He is also a leading strategy consultant and thought leader in the business intelligence, analytics, and performance management fields. His clients have included Northwestern Mutual Life Insurance Company, Watsco, Pinnacle Foods Group, Principal Financial Group, Toronto Hydro Electric System, and the US Social Security Administration. In addition to his extensive BI strategy work, Steve has been an early and frequent BI thought leader since 2003. He has written for many business journals and magazines, including Strategic Finance, Business Trends Quarterly, Business Intelligence Journal, and Information Management (previously, DM Review). With Nancy Williams, he is co-author of The Profit Impact of Business Intelligence (Elsevier/Morgan Kaufman Publishing, 2006). He has an MBA from the Darden School at the University of Virginia and a BS in Business Management from the University of Maryland.
Cordell Wise is a solutions consultant for First Data, a global processor of card, e-commerce, and mobile payments. There he draws on his experience advising financial services organizations on the use of predictive analytics for more than 15 years. His work with clients, ranging from large financial institutions like HSBC, JPMorgan Chase, Wells Fargo, and Discover, as well as smaller regional and community banks, has made him a recognized expert on how to use analytical tools to produce practical solutions. From both product management and consulting roles at leading companies like FICO (creators of the most widely used credit scores in the US) and First Data, he has gained deep understanding of how predictive analytics are developed, validated, and deployed in applications across the customer lifecycle. Cordell has provided content for papers for the Federal Reserve and Small Business Administration and has been published in number of risk management journals. He is a frequent speaker at industry conferences and a contributor to electronic media. He holds an MBA in Global Management from the Thunderbird School of Global Management and a BS in Business-Finance from Brigham Young University.
Bryan Yurcan is associate editor for Bank Systems and Technology. He has worked in various editorial capacities for newspapers and magazines for the past 8 years. After beginning his career as a municipal and courts reporter for daily newspapers in upstate New York, Bryan has written for business journals and various financial and business B2B publications.
Dan Zaratsian is a consultant and analyst with SAS's Business Analytics Practice, specializing in text analytics. He works closely with clients to identify their business challenges and to map out and implement a strategy that leverages SAS technology to address these areas. He holds a bachelor's degree in electrical engineering from the University of Akron and a master's in analytics from North Carolina State's Institute for Advanced Analytics.
Aiman Zeid has helped numerous organizations on four continents evaluate their organizational maturity and readiness to deploy business analytics. His focus on enterprise-wide approaches has made him a sought-after consultant for starting Business Analytics Centers of Excellence. His new book, Business Transformation: A Roadmap for Maximizing Organizational Insights, shares a structured approach for organizations to achieve maximum value from their data. He has 29 years of experience in information management, business consulting, and technical implementation of business analytics and performance management solutions. He holds an MBA and a BS in engineering (computer science diploma) from George Washington University. Before joining SAS, he worked as a consultant for Battelle Institute and the Hay Group.
ANALYTICS IN ACTION
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- by James M. Connolly