Walk into almost any store and you will see how technology is changing the way retailers and consumers do business. The National Retail Federation's annual Big Show in New York puts those technologies and dramatic changes on display.
The Internet of Things and mobile technologies -- including that smart phone in your pocket -- have sparked a revolution in retail. Underlying all those changes are new applications of analytics that improve customer service, drive sales, and enable operational efficiencies. Data has become a new currency in retail.
On Thursday, January 7, at 2 pm EST, Brian Kilcourse of Retail Systems Research joins All Analytics Radio to discuss how retail technology has evolved in the past year and what retailers will see when they visit the NRF's technology-packed Big Show.
Kilcourse, a recognized leader in retail technology practices was one of the top retail CIO’s during his 10-year tenure at a leading West Coast retailer. He is an expert on subjects ranging from emerging technologies to IT governance and best practices in retail.
In this program you will learn:
- How the Internet of Things is changing the retail business
- What customers are demanding in terms of mobility and connectivity, and how smart retailers are responding
- What new technologies might be on display at NRF, and when they will show up in retail applications in 2016
- How data and analytics are spawning innovation in the retail sector
- How technology is supporting operational efficiency in retail organizations
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