Taking cue from retail will certain spur innovation in financial services. Retailers are learning how to cross sell using analytics related data - The GAP pulled off one of its biggest quarter earning reports a year or so ago because it figured out how to cross sell its brands at the checkout. Monitoring the techniques may help financial services cross sell its services in a similar fashion. Great video!
You've heard all about the data science talent gap that McKinsey cited in 2011, but there's a lot more -- including new information -- that you need to know about McKinsey's ongoing research. Learn more Thursday on All Analytics Radio.
Understanding retail customers means knowing what they will want and when they will want it. To deliver that, retailers must be able to see customer behavior across physical stores, the web, mobile apps, and more.
Chatbots, AI, virtual reality, machine learning, and more will be featured as leading edge technologies for retailers attending the NRF Annual Convention and Expo in New York City. But many retailers are still getting their arms around advanced analytics.