"The manager said he could afford a second body over losing the customer."
This is a strategical decision and it does make sense as the company needs these skills to better serve its customers. My question is: can you train somebody who has good customer skills to become a good developer?
This is a great way to determine resource allocation annd budget palnning while hiring. I am curious if there is any HR data which summarizes the percentage of people lying in each of those four quadrants you demonstrated.( rated by the hiring managers and recruiters)
Hmm, Tricia. I agree that placing a great technologist who doesn't have a great command of the English language can be problematic in some cases. But in this case, if the person has great communications skills, he/or she could still go far once the language issue is resolved -- in that the propensity to be good at describing analytics results in an easy-to-understand way is there.
Several managers told me they had openings for over 6 months becuase they could not find the right person (communication/technical). I wonder if I just happened to meet a few who had this problem - how often that happens?
The other barrier I suspect is that the candidates may have English-As-Second-Language and they are just difficult to understand either due to accent or they only have basic English skills. This can create an issue if you need a customer facing person that may have nothing to do with the person being an extrovert.
Hi Tricia, I think there's a need for both technical skill and communications ability and those who possess both will have more varied career options than the person who only knows the technology -- analytics in this case -- or who only knows how to talk a good game. From a career growth perspective, I think it's important that an individual comes to understand where he or she best fits. If the person is more comfortable with and thrives on doing the analytics work but not talking about it, so be it. There is plenty of need for that type of individual. However, if the person understands the analytics and knows how to talk about in a way the business understands, that means different career paths -- perhaps woven into the business unit rather than remaining in the analytics department, for example. One thing is for sure, I can't see a company hiring two people rather than just one to get the desired skills -- unless, of course, the sky's the limit on spending for hiring!
The right blend of analytics and experience can be the key to success in any market, but perhaps no place more than in retail. Join A2 Radio today at 2 pm as we are joined by author and SAS retail expert Brittany Bullard.