Wednesday, August 08, 2012
2:00 p.m. New York / 7:00 p.m. London
Knowing how to create better, more profitable customer relationships starts with an understanding of the strategic and day-to-day operational decisions your company or organization is making about those customers. If you can better manage these decisions, you can apply them in smarter, more purposeful ways sure to boost the value you reap from each customer.
On Wednesday, August 8, at 2:00 p.m. ET, James Taylor, chair of the Decision Management Summit, reveals specific tips that you can use to optimize your customer relationships, including:
- Targeting customers more accurately
- Reacting to customers in real-time
- Keeping up with rapid business change
- Ensuring consistency in a multichannel world
- Keeping costs down with scalable solutions
Begin creating competitive advantage today. Register for the “5 Ways Decision Management Leads to Greater Customer Value” Webinar now.
James Taylor, CEO, Decision Management Solutions
close this window
James Taylor is the CEO of Decision Management Solutions. He is also a faculty member of the International Institute for Analytics and has spent the last 20 years developing approaches, tools, and platforms that others can use to build more effective information systems. He was a VP at FICO where he gained experience in positioning and marketing critical decisioning technologies such as business rules and predictive analytics.
He has designed and built hosted solutions as a Product Management Director at a startup as well as enterprise software platforms while a Senior Product Manager in PeopleSoft’s Research and Development group. He has experience in using and building modeling tools, having both built a CASE tool and helped large enterprises use CASE tools to model and develop systems while working for Ernst and Young. He is the author of Decision Management Systems: A practical guide to using business rules and predictive analytics (IBM Press, 2011) and Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions (Prentice Hall) with Neil Raden.
In addition to strategy and implementation consulting, James delivers Webinars, workshops, and training. He is a regular keynote speaker at conferences such as the Business Rules Forum, Predictive Analytics World, and IBM's Business Analytics Forum.
Webinar Archive Registration
To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red
). Press Register
to complete your registration. If you have already registered for our site or for one of our webinars, you may login
to register without re-entering your information.
Yes, you can focus on innovation in your analytics initiative without taking your eye off internal efficiencies.
Data alone won't make an analyst's work memorable or actionable in the eyes of a business executive. A story puts it into perspective.
A data analysis foundation supports a framework for student success in Nashville's school system.
Analytics show that you can't always hide your hometown roots in the world of social media.
Hiring and getting hired is pretty tricky in an era when data professionals don't even know what to call themselves.
Latest Archived Broadcast
Learn about trusting the cloud as a home for big data applications, best practices that you and your provide should follow.
On-demand Video with Chat
Enterprises are struggling through a major talent gap when it comes to data scientists.
A SAS Information Resource
Have a question or topic but don't want to write a blog? Post it on our readerboards and get feedback from the community!
for the Business and IT Communities
Executive forums with additional hands-on learning opportunities offered around the world
Each ideal for practitioners, Business leaders & senior executives
Winner announced December 9
December 11, 2 PM ET
December 8-12 | Ft. Lauderdale, FL
December 17, 2 PM ET
@SASDataMGMT @SASsoftware #datamanagement
2015 Visual Analytics Interactive RoadshowSAS(r) experts are coming to a city near you in a series of live, interactive workshops focused on SAS Visual Analytics, including how to prepare your data for VA, the integration of VA with Office Analytics and a Visual Statistics demo.
January 22: King of Prussia, PA
February 24: Austin, TX
March 26: Redwood City, CA
April 22: NYC, NY (1st of 2 stops)
May 13: Seattle, WA
June 18: Minneapolis, MN
July 21: Rockville, MD
August 18: Chicago, IL
September 24: Irvine, CA
October 9: Cary, NC (during SAS Championship)
October 21: NYC, NY (2nd of 2 stops)
November 17: Orlando, FL
December 8: Atlanta, GA
LEADERS FROM THE BUSINESS AND IT COMMUNITIES DUEL OVER CRITICAL TECHNOLOGY ISSUES
The Current Discussion
The Issue: Data visualization is an up-and-coming technology for businesses that want to deliver analytical results in a visual way, enabling analysts the ability to spot patterns more easily and business users to absorb the insight at a glance and better understand what questions to ask of the data. But does it make more sense to train everybody to handle the visualization mandate or bring on visualization expertise? Our experts are divided on the question. The Speakers: Hyoun Park, Principal Analyst, Nucleus Research; Jonathan Schwabish, US Economist & Data Visualizer
MORE POINT/COUNTERPOINT BLOGS