Wednesday, August 08, 2012
2:00 p.m. New York / 7:00 p.m. London
Knowing how to create better, more profitable customer relationships starts with an understanding of the strategic and day-to-day operational decisions your company or organization is making about those customers. If you can better manage these decisions, you can apply them in smarter, more purposeful ways sure to boost the value you reap from each customer.
On Wednesday, August 8, at 2:00 p.m. ET, James Taylor, chair of the Decision Management Summit, reveals specific tips that you can use to optimize your customer relationships, including:
- Targeting customers more accurately
- Reacting to customers in real-time
- Keeping up with rapid business change
- Ensuring consistency in a multichannel world
- Keeping costs down with scalable solutions
Begin creating competitive advantage today. Register for the “5 Ways Decision Management Leads to Greater Customer Value” Webinar now.
James Taylor, CEO, Decision Management Solutions
close this window
James Taylor is the CEO of Decision Management Solutions. He is also a faculty member of the International Institute for Analytics and has spent the last 20 years developing approaches, tools, and platforms that others can use to build more effective information systems. He was a VP at FICO where he gained experience in positioning and marketing critical decisioning technologies such as business rules and predictive analytics.
He has designed and built hosted solutions as a Product Management Director at a startup as well as enterprise software platforms while a Senior Product Manager in PeopleSoft’s Research and Development group. He has experience in using and building modeling tools, having both built a CASE tool and helped large enterprises use CASE tools to model and develop systems while working for Ernst and Young. He is the author of Decision Management Systems: A practical guide to using business rules and predictive analytics (IBM Press, 2011) and Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions (Prentice Hall) with Neil Raden.
In addition to strategy and implementation consulting, James delivers Webinars, workshops, and training. He is a regular keynote speaker at conferences such as the Business Rules Forum, Predictive Analytics World, and IBM's Business Analytics Forum.
Webinar Archive Registration
To register for this webinar, please complete the form below. Take care to provide all required information (indicated in red
). Press Register
to complete your registration. If you have already registered for our site or for one of our webinars, you may login
to register without re-entering your information.
Today's data analyst needs to understand the factors that have an impact on their research, and the best way to gain that understanding is the good old library.
The right blend of analytics and experience can be the key to success in any market, but perhaps no place more than in retail. Join A2 Radio today at 2 pm as we are joined by author and SAS retail expert Brittany Bullard.
Those delving into data science have to learn the important difference between prediction and explanation, as we discovered in post-election discussions and finger-pointing.
Early sales show that retailers' investments in analytics paid off during the 2016 holiday shopping season. Here are a few highlights from the beginning of the rush.
This week's #GivingTuesday highlights the need not only to volunteer with organizations that are trying to make the world better through analytics, but to make those efforts successful.
Retail Analytics: See Where Style Meets Statistics
Why the IoT Matters to Your Business
Will Data and Humans Become Friends in 2017?
We Can Build Smarter Cities
Visualization: Let Your Data Speak
How Colleges and Tech Are Grooming Analytics Talent
How Machine Learning Takes Handwriting Recognition to New Levels
A Look at Tomorrow's Data Scientist
Analytics and the Making of a President
Analytics: Where We've Been, Where We're Going
International Institute for Analytics Research Library