Digital Audio
Content posted in September 2013
 Evolving Beyond the Net Promoter Score
Digital Audio  
9/23/2013   319 comments
Net Promoter Score has long served companies as the go-to customer loyalty metric. But understanding loyalty today takes more than one single metric, many industry watchers now suggest.
 How to Get Your Analytics Resumé Noticed
Digital Audio  
9/5/2013   392 comments
You're a shoo-in for that analytics job just posted... if only you could capture the hiring manager's attention.




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