- Executive buy-in. "The model starts with having support from senior management to suggest that this is the way they want to go and to align with the strategic plan," Smith says. "That's No. 1."
- A data-governance office. Once executive support is in place, the organization needs to create a data governance office and give it responsibility for working with all parties -- including audit, privacy, and security -- in implementing data policies and then communicating them to the enterprise. "That's the fundamental first layer that needs to happen -- and then, once that's in place, you can assign accountabilities with data stewards."
- Engagement of data stewards. As we learned yesterday, data stewards at Canada Post live within the business and "own" the data. They're responsible for its upkeep, meaning the onus for quality and compliance falls on their shoulders. They must have a vested interest in keeping engaged with the data, Smith says.
- Communication. "It's pivotal," Smith says. This means he himself is "consistently communicating with all the data stewards on the rules, policies, calls, data issues, data solutions, and big projects," and that the data stewards need to communicate among themselves, too. "This really is an enterprise approach, and communications is the key."
- Technology. "You can't have technology without data or the data without the technology, both of which need to be aligned with each other," Smith says. Since a new application or system could transform the data and thereby affect the schema or the model associated with the data, following best-practices around data architecture is critical, he added. "That's why IT is represented in the committees." Canada Post relies on data management software from SAS, this site's sponsor, for "de facto execution of the best rules of data governance."
For companies providing 360-degree views of data, the governance requirement is never-ending, Smith said. Do you agree? Share your thoughts on data governance below.
— Beth Schultz, Editor in Chief, AllAnalytics.comRelated posts: