- by Jamescon, Editor
- 6/2/2016 10:11:35 AM
@TinyM. It wasn't so much about closing the open door for employees but about knowing when to wrap up the conversation. If an employee has an issue you obviously need to talk through that. You also, want to ask them something like "How are things otherwise?" "Or what's new?" But the big time waster is when you let the conversation ramble beyond those one or two topics. If you aren't careful a 5 minute focused chat can turn into 15 minutes of talking about old times or the weather or last night's game.
- 6/1/2016 10:26:34 PM
@james it all comes down to boundaries. We have to set them and stick to them. It's good you eventually learned to close that open door. It can be really tough to do that sometimes.
- 5/29/2016 9:18:57 PM
@tinym, for sure. There is a tight rope that a good manager has to walk. And obviously, if you have double-digit direct reports, you might not be having any open door policy. But I have always heard that it's the managers job to make their direct reports' job easier, and sometimes that involves making your own job harder.
- by Jamescon, Editor
- 5/29/2016 6:36:50 PM
@tinym. Great point. The manager who lets the open door concept get out of hand is doomed. They won't get their own work done or will end up working long hours. I ran into that myself on more than one occasion. The manager has to learn to listen and discuss options, then take action as needed. Too often, open door turns into a bs session. Employee and manager have to head that off.
- 5/29/2016 12:36:48 PM
@Broadway well meaning managers can sometimes make themselves too available. The door stays open and tasks remain undone while they tend to the many requests and drop-ins through the day. I've worked with a few of these in the past. Kind and generous as it was, they ended up working late far too often.
- 5/28/2016 11:32:51 PM
tinym, a good manager can't really allow themselves be bothered like that! If you're busy, shut your office door (if you have one). That usually sends the message to be more respectful.
- 5/28/2016 11:30:10 AM
@Broadway oh wow! I can't believe there was a whole session just to cover office visitors. I should hope they included information for would-be visitors too. Something along the lines of being respectful of the office dweller's time...
- 5/20/2016 10:44:08 PM
@tinym, yes, I know those situations well. I once took a management training course where there was a whole session about how to handle people in your office, and you're essentially supposed to drop everything and pay full attention to your visitor, especially if they are your subordinate. Easy said than done!
ANALYTICS IN ACTION
INFOGRAPHICSVIEW ALL +
- by James M. Connolly